West Lodge Care Home
West Lodge Care Home is a residential care home in Crook, County Durham (DL15 9SY). It holds a CQC rating of Good.
About West Lodge Care Home
Here at West Lodge Care Home, we are proud to serve the community of Crook and the wider County Durham area, providing a warm and genuinely homely environment where residents feel safe, valued and very much at ease. We specialise in older person care and residential care, and we also support individuals living with physical disabilities, as well as offering respite care for those who need a shorter stay. Whether someone joins us for a few weeks of recovery and rest or makes West Lodge their permanent home, we aim to make that experience as comfortable and personally meaningful as possible. Our team gets to know each resident properly, taking the time to understand not just their care and support needs but also their routines, preferences, interests and life history. That knowledge shapes everything from how we support people through their daily routines to how we plan activities and social opportunities within the home. We believe that good care is built on genuine relationships and mutual respect, and that is reflected in the way our staff work alongside residents and their families every day. We are pleased to hold a rating of Good from the Care Quality Commission, which reflects the consistent effort our team puts into maintaining high standards across all areas of the home. It is something we are proud of, though we never see it as a reason to stand still. We are always looking at how we can do better and ensure every person in our care is living as full and comfortable a life as possible. If you are considering care for yourself or a loved one, we warmly encourage you to get in touch or come and visit us here in Crook. We would be happy to show you around and answer any questions you might have.
Care provided at West Lodge Care Home
- Older person care
- Physical disability support
- Respite care
- Last CQC inspection: 3 January 2018
Read the full inspection report on the CQC website.
Local care news in County Durham
More local care news for County Durham
Common questions about West Lodge Care Home
Where is West Lodge Care Home located?
West Lodge Care Home is a residential care home in Crook, County Durham, DL15 9SY. You can view its exact location and get directions from the map on this page.
What type of care does West Lodge Care Home provide?
West Lodge Care Home is registered to provide residential personal care, with support that includes Older person care, Physical disability support, Respite care. The full list of services is shown on this page.
What is West Lodge Care Home's CQC rating?
West Lodge Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 January 2018. You can read the full CQC report from the link on this page.
Does West Lodge Care Home offer respite or short-term care?
Yes. West Lodge Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about West Lodge Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. West Lodge Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. West Lodge Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. West Lodge Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. West Lodge Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North East
West Lodge Care Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.
- Residential care: £750 to £1,000 per week per person, typical range
Indicative figures for the North East, not a quote from West Lodge Care Home. Actual fees depend on the room, the level of care and how it is funded.
More about the care at West Lodge Care Home
Respite Care at West Lodge Care Home
A week or two of respite can prevent the sort of crisis that forces a permanent move. West Lodge Care Home is registered to provide short stays. Ask what the minimum booking is, how much notice is needed, and what the home needs to know about medication.
Residential Care at West Lodge Care Home
Everything in a residential home is organised around daily living rather than treatment, which is the distinction from a nursing home. West Lodge Care Home in Crook is registered for residential care. Care staff are employed instead of nurses, and clinical needs are covered by district nurses and the local surgery. The last published inspection, in January 2018, rated the home good, although that is some years ago now. Ask what the weekly fee includes, what activities run and how residents are consulted. Ask too what would happen if a resident's health needs grew beyond the home's scope.
Older Person Care at West Lodge Care Home
Older people entering a home have usually reached a point where staying put has become a daily anxiety for everyone. West Lodge Care Home is registered for older person care. Staff take on washing, dressing, medication and meals, and company becomes part of the arrangement rather than something to organise. Ask how a resident's own habits are learned and whether rising and bedtimes are theirs to choose. Night staffing numbers and call bell response times are worth asking about directly. Weekly fees in the North East commonly run from 750 to 1000 pounds, with the council usually paying 620 to 760.
Physical Disability at West Lodge Care Home
Whether a home works for someone with a physical disability depends on doorways, bathrooms and how many staff can attend a transfer. West Lodge Care Home is registered in this area. Ask to see the adapted rooms, check what equipment is supplied, and find out who arranges wheelchair reviews.
Explore more
More care homes in Crook
Browse all care homes in Crook.