Lilena Residential Care Home
Lilena Residential Care Home is a residential care home in Newquay, Cornwall (TR7 3DZ). It holds a CQC rating of Good.
About Lilena Residential Care Home
We at Lilena Residential Care Home are proud to offer warm, person centred residential care in the heart of Newquay, Cornwall. Our home provides a welcoming setting where older adults and younger adults alike can feel truly at home, supported by a team that genuinely cares about every individual who walks through our doors. Nestled within the coastal town of Newquay, our location offers residents the gentle charm of Cornish living, with the fresh sea air and friendly community spirit that this part of the South West is so well known for. The TR postcode area places us in a setting where families can visit easily, whilst residents enjoy the calm and familiarity of a town that many have grown to love over the years. Our specialisms span older person care, residential care, mental health support, and care for younger adults. In practice, this means we are able to welcome a wide range of residents and tailor our approach to each person's individual needs. For those living with mental health conditions, our team provides understanding, patience, and consistent routines that help build trust and stability. For older residents, we focus on preserving dignity, encouraging independence wherever possible, and creating meaningful daily experiences. Younger adults in our care benefit from a supportive environment that respects their stage of life whilst still offering the structure and reassurance that residential care can provide. Day to day, this looks like attentive personal care delivered with kindness, companionship that lifts the spirits, nutritious home cooked meals, and the small touches that turn a house into a home. Families can take comfort in knowing that their loved one is not simply being looked after, but is being seen, heard, and valued as an individual with their own story, preferences, and wishes. Our most recent inspection by the Care Quality Commission resulted in an overall rating of Good, with Good ratings achieved across all five domains: Safe, Effective, Caring, Responsive, and Well led. This consistent picture across every area inspected reflects the steady, reliable standard of care we strive to maintain every single day. For families, a Good rating offers reassurance that the home has been independently assessed and found to be meeting the standards that matter most, from the safety of residents to the leadership behind the scenes. Choosing a care home is one of the most significant decisions a family can make, and we understand the weight of that choice. If you are exploring options for yourself or for someone you love, we warmly invite you to get in touch with Lilena Residential Care Home. We would be delighted to answer your questions, share more about our approach, and help you feel confident that your loved one will be in caring, capable hands here in Newquay.
Care provided at Lilena Residential Care Home
- Older person care
- Mental health care
- Younger adults care
- Respite care
- Last CQC inspection: 23 January 2020
Read the full inspection report on the CQC website.
Common questions about Lilena Residential Care Home
Where is Lilena Residential Care Home located?
Lilena Residential Care Home is a residential care home in Newquay, Cornwall, TR7 3DZ. You can view its exact location and get directions from the map on this page.
What type of care does Lilena Residential Care Home provide?
Lilena Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Lilena Residential Care Home's CQC rating?
Lilena Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 January 2020. You can read the full CQC report from the link on this page.
Does Lilena Residential Care Home offer respite or short-term care?
Yes. Lilena Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Lilena Residential Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. Lilena Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Lilena Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Lilena Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Lilena Residential Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
Lilena Residential Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
Indicative figures for the South West, not a quote from Lilena Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.
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