The Hillings
The Hillings is a residential care home in St Neots, Cambridgeshire (PE19 8HZ). It holds a CQC rating of Good.
About The Hillings
We at The Hillings are proud to offer a welcoming residential care home in the heart of St Neots, Cambridgeshire, where warmth, dignity and person centred support come together in one thoughtfully appointed setting. Nestled within the familiar surroundings of the PE postcode area, our home benefits from the friendly community feel that St Neots is known for, whilst offering residents a calm and comfortable place to call their own. The local town setting means loved ones can visit with ease, and residents can continue to feel connected to the wider Cambridgeshire area they know so well. Our environment has been shaped to feel homely rather than clinical, providing a reassuring backdrop for everyday life. Our specialisms reflect the varied needs of the people we care for. We provide dedicated residential care and older person care for those who value companionship and a helping hand with daily routines, alongside specialist dementia care delivered with patience, understanding and consistency. We also welcome younger adults who require ongoing support, recognising that every resident is an individual with their own story, preferences and aspirations. For families needing a little breathing space, or for those recovering from a hospital stay, our respite care offers a trusted short term option in a nurturing environment. In practice, this means residents receive support that adapts to them rather than the other way around. Familiar routines, gentle encouragement and meaningful daily moments all play a part in helping people feel settled, valued and understood. For families, it means the reassurance of knowing your loved one is somewhere they are truly seen as a person, not simply a name on a care plan. We understand how emotive the decision to move into care can be, and we aim to make that transition feel supported and unhurried. The Hillings has been rated Good by the Care Quality Commission across every one of the five key areas assessed: Safe, Effective, Caring, Responsive and Well led. This consistent rating, awarded following inspection, offers families independent reassurance that the standard of care, the leadership of the home and the experience of residents all meet the expectations set by the national regulator. A Good rating across the board reflects a home where people are looked after well, where staff are supported to do their jobs properly, and where the culture is one of genuine care. If you are exploring options for a parent, partner or relative, we warmly invite you to get in touch. Whether you are researching long term residential or dementia care, considering respite, or simply beginning to understand what is available in St Neots, our door is open and we would be delighted to help you take the next step with confidence.
Care provided at The Hillings
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 19 October 2019
Read the full inspection report on the CQC website.
Common questions about The Hillings
Where is The Hillings located?
The Hillings is a residential care home in St Neots, Cambridgeshire, PE19 8HZ. You can view its exact location and get directions from the map on this page.
What type of care does The Hillings provide?
The Hillings is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Hillings's CQC rating?
The Hillings is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 October 2019. You can read the full CQC report from the link on this page.
Does The Hillings provide dementia care?
Yes. The Hillings supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Hillings offer respite or short-term care?
Yes. The Hillings offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Hillings
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Hillings is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Hillings is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Hillings offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Hillings supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
The Hillings has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from The Hillings. Actual fees depend on the room, the level of care and how it is funded.
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