Charlotte House
Charlotte House is a nursing home in Wirral, Wirral (CH63 3DZ). It holds a CQC rating of Good.
About Charlotte House
We at Charlotte House warmly welcome you to our nursing home in Wirral, where compassionate nursing care and a genuine sense of community come together to support older people through every stage of later life. Nestled within the CH postcode area of the North West, our home offers a familiar, welcoming base for families across Wirral and the surrounding communities. Our setting has been thoughtfully arranged to feel like home rather than an institution. Residents enjoy comfortable communal spaces for socialising, quieter corners for reflection, and private rooms where personal belongings, photographs and treasured keepsakes help create a truly individual sanctuary. The local Wirral surroundings mean loved ones can visit easily, and the calm atmosphere within our walls provides the reassuring backdrop that both residents and their families deserve. At the heart of what we do is skilled nursing care delivered with warmth and dignity. Our team supports older people whose health needs require the daily presence of qualified nurses, whether that involves the management of long term conditions, complex medication regimes, or the gentle, patient support that comes with advancing frailty. For families, this means the peace of mind of knowing that clinical expertise is available around the clock, freeing you to focus on being a son, daughter, spouse or friend rather than a carer. We also provide specialist dementia care, recognising that living well with dementia calls for more than routine. Our approach centres on knowing each resident as a person: their history, their preferences, the small rituals that bring comfort, and the moments that light them up. By building consistent relationships and offering a calm, predictable environment, we help residents feel safe, understood and valued, even when memory becomes uncertain. For those living with a physical disability, we offer practical, respectful support with daily living, mobility and personal care, always guided by what each resident wants to achieve. Independence is encouraged wherever possible, and assistance is given with sensitivity, never taking away a person's sense of self. We are also experienced in supporting residents with visual or hearing impairment, adapting the way we communicate and organise the environment so that everyone can feel connected, informed and included in the life of the home. We understand that caring for a loved one at home can be rewarding but also exhausting, which is why we offer respite care for shorter stays. Whether a family carer needs a planned break, is recovering from illness, or simply requires reassurance that their relative is in safe hands for a little while, our respite guests receive the same warm welcome and attentive care as our permanent residents. Many families find that a respite stay also offers a gentle way to explore what longer term nursing care might feel like, without pressure or commitment. Our commitment to quality is reflected in our most recent Care Quality Commission inspection, carried out in April 2023, which awarded Charlotte House an overall rating of Good. Every one of the five domains assessed by the CQC, covering whether a home is safe, effective, caring, responsive and well led, was also rated Good. For families weighing up their options, this consistent picture matters. It means that independent inspectors found our residents to be safe in our care, that the support we provide is effective and based on good practice, that our team treats people with genuine kindness, that we respond thoughtfully to individual needs, and that the home is led in a way which puts residents first. Behind every rating, of course, are the everyday moments that truly define a home: a familiar face at breakfast, a shared laugh over a cup of tea, a nurse who notices that today feels a little harder than yesterday, or the quiet dignity of being helped to dress in your favourite jumper. These are the moments we care about most, and they are what we work hard to protect for every person who lives with us. Choosing a nursing home is rarely easy. It often comes at a
Care provided at Charlotte House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 4 April 2023
Read the full inspection report on the CQC website.
Common questions about Charlotte House
Where is Charlotte House located?
Charlotte House is a nursing home in Wirral, Wirral, CH63 3DZ. You can view its exact location and get directions from the map on this page.
What type of care does Charlotte House provide?
Charlotte House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Charlotte House's CQC rating?
Charlotte House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 April 2023. You can read the full CQC report from the link on this page.
Does Charlotte House provide dementia care?
Yes. Charlotte House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Charlotte House offer respite or short-term care?
Yes. Charlotte House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Charlotte House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Charlotte House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Charlotte House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Charlotte House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Charlotte House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Charlotte House has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
- Nursing care: £1,000 to £1,300 per week per person, typical range
Indicative figures for the North West, not a quote from Charlotte House. Actual fees depend on the room, the level of care and how it is funded.
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