Windermere House
Windermere House is a nursing home in Horsham, West Sussex (RH12 3PQ). It holds a CQC rating of Good.
About Windermere House
We at Windermere House are proud to offer compassionate nursing home care in the heart of Horsham, West Sussex, providing a warm and welcoming home for older people, younger adults, and those living with complex needs. Nestled within the RH postcode area, our home benefits from the charm of Horsham, a market town known for its friendly community atmosphere and beautiful surroundings. Residents enjoy a comfortable setting that balances the tranquillity of a peaceful retreat with easy access to the amenities and cultural life the town has to offer. We have thoughtfully created spaces where residents can relax, socialise, and feel truly at home. Our specialised care encompasses a broad range of needs, ensuring that whatever stage of life or health journey a person is on, they receive the right support. We provide dedicated nursing care for those with ongoing medical needs, alongside compassionate dementia care that focuses on dignity, familiarity, and gentle reassurance. Our team is experienced in supporting individuals with physical disabilities as well as those living with visual or hearing impairments, taking the time to understand each person's preferences and adapt care accordingly. We also welcome younger adults who require nursing support, recognising that care needs are not defined by age alone. For families needing short term support, our respite care option offers peace of mind, whether following a hospital stay, during a carer's break, or as a trial stay to experience our home. In practice, this means families can trust that their loved one is receiving personalised attention, whilst residents themselves benefit from continuity, kindness, and expert clinical oversight. We are pleased that the Care Quality Commission rated us Good overall at our most recent inspection on 22 August 2024, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the dedication of our team and the quality of daily life we strive to provide, giving families reassurance that our standards are consistently met. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options for a loved one in Horsham or the wider West Sussex area, we warmly invite you to get in touch, arrange a visit, and see for yourself the caring community we have built at Windermere House. We are here to answer your questions, listen to your concerns, and support your family every step of the way.
Care provided at Windermere House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 22 August 2024
Read the full inspection report on the CQC website.
How Windermere House compares in Horsham
Measured against the 31 care homes for older people registered in Horsham. The dark dot is this home.
- Size
- 81 places. Larger than 28 of the 31 homes. The local average is 45 places.
- CQC rating
- Good. 24 of the 31 homes (77%) are rated Good or Outstanding. Across West Sussex the figure is 78%.
- Latest report
- 22 August 2024. 5 of the 31 homes have published a newer inspection report since.
- Registered
- December 2021. One of the newer homes in the area. Only 6 of the 31 have registered more recently.
- Care offered
- Nursing and dementia care. Of the 31 homes, 22 offer nursing care and 23 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 26 of the 29 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Horsham.
The local picture: Horsham
What the numbers say about care for older people in Horsham, in West Sussex.
What care costs in West Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,033 | £1,343 to £1,804 (Middle half of prices from 14 West Sussex homes. Median £1,579.) |
| Nursing care | £1,125 | £1,617 to £2,080 (South East figure, because too few West Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few West Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few West Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 20,000. Rising to 24,600 by 2035, up 23%
- People aged 85 and over: 5,600. Rising to 8,700 by 2035, up 56%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 31%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Care home beds per 1,000 people aged 75+: 66. West Sussex average is 83.
- Care homes, last 12 months: 1 opened, 0 closed. 2 changed owner, covering 98 beds.
- Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
- Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Windermere House
Facts from public registers, and what is close by.
- Registered with CQC
- 17 December 2021, so 4 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 18 May 2021.
- Run by
- Silverlake Care 2 Limited, which runs 3 adult social care services in England. 2 of the 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Windermere House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- East Surrey Hospital, Redhill, 13.7 miles away
It is about 13.7 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Christs Hospital Station, 1.9 miles away
- Warnham Station, 2.5 miles away
- Horsham Station, 2.8 miles away
Around Windermere House
- H: Windermere House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Windermere House
Where is Windermere House located?
Windermere House is a nursing home in Horsham, West Sussex, RH12 3PQ. You can view its exact location and get directions from the map on this page.
What type of care does Windermere House provide?
Windermere House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Windermere House's CQC rating?
Windermere House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 August 2024. You can read the full CQC report from the link on this page.
Does Windermere House provide dementia care?
Yes. Windermere House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Windermere House offer respite or short-term care?
Yes. Windermere House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Windermere House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Windermere House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Windermere House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Windermere House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Windermere House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Windermere House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Windermere House. Actual fees depend on the room, the level of care and how it is funded.
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