Westlake
Westlake is a nursing home in Horsham, West Sussex (RH12 5EZ). It holds a CQC rating of Good.
About Westlake
We are Westlake, a nursing home in Horsham. We care for older people and for younger adults who need nursing support. Having qualified nurses on duty at every hour is what allows us to look after people whose health is complicated or liable to change. Problems are noticed early by staff who know the person, treatment starts without waiting for somebody to visit from outside, and families are not left wondering what cover exists once the office has closed. The nursing side is essential but it is not the purpose of the place. People live here, and we work at making that a proper life. Rooms are personalised, people get up and settle at night when they choose, and meals are something to look forward to rather than an item on a timetable. Our staff take time to learn who somebody was before they needed care, because that knowledge is what separates being looked after from being managed. Relatives are welcome whenever they want to come, and we keep them informed rather than waiting to be asked. If we are worried about something we ring early. We offer respite stays as well as permanent places, which suits families needing a break and people regaining their strength after a spell in hospital. Our most recent CQC overall rating is good. Please contact us if you would like to arrange a visit.
Care provided at Westlake
- Older person care
- Younger adults care
- Respite care
- Last CQC inspection: 9 July 2019
Read the full inspection report on the CQC website.
Common questions about Westlake
Where is Westlake located?
Westlake is a nursing home in Horsham, West Sussex, RH12 5EZ. You can view its exact location and get directions from the map on this page.
What type of care does Westlake provide?
Westlake is registered to provide nursing and personal care, with support that includes Older person care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Westlake's CQC rating?
Westlake is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 July 2019. You can read the full CQC report from the link on this page.
Does Westlake offer respite or short-term care?
Yes. Westlake offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Westlake
Can Mum or Dad stay here if their dementia gets worse?
No. Westlake is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Westlake is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Westlake offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Westlake supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Westlake has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Westlake. Actual fees depend on the room, the level of care and how it is funded.
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