The Villa

The Villa is a nursing home in Telford, Telford and Wrekin (TF7 5AE). It holds a CQC rating of Requires Improvement.

About The Villa

The Villa is a nursing home in Telford. We care for older people and younger adults who need qualified nursing alongside help with daily living, including people living with dementia and people living with a mental health condition. We also take respite bookings. Having nurses on site means we can manage health that changes from one day to the next without sending somebody back and forth to hospital. Alongside that, we try to keep ordinary life going: people choose how their day runs, keep their own things around them, eat what they actually want and see their families whenever they like. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We would rather say that to you directly than let you find it elsewhere. We know which areas were raised, work is under way, and we will go through the detail with any family considering us or already trusting us with a relative. People making this kind of decision deserve straight answers much more than they deserve a polished paragraph. What we can commit to is telling you when something has gone wrong, telling you what we are doing about it, and talking to you early when a relative's health is changing rather than presenting you with a decision already taken. If you are looking at nursing or respite care in Telford, please come and see the home and ask us whatever you want to ask.

Care provided at The Villa

Read the full inspection report on the CQC website.

Common questions about The Villa

Where is The Villa located?

The Villa is a nursing home in Telford, Telford and Wrekin, TF7 5AE. You can view its exact location and get directions from the map on this page.

What type of care does The Villa provide?

The Villa is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Villa's CQC rating?

The Villa is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 June 2021. You can read the full CQC report from the link on this page.

Does The Villa provide dementia care?

Yes. The Villa supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Villa offer respite or short-term care?

Yes. The Villa offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Villa

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Villa is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. The Villa is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. The Villa offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. The Villa supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

The Villa has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Villa. Actual fees depend on the room, the level of care and how it is funded.

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