Norfolk House
Norfolk House is a nursing home in Weybridge, Surrey (KT13 8HQ).
About Norfolk House
We at Norfolk House warmly welcome you to our nursing home in Weybridge, Surrey, where compassionate nursing care and specialist support come together in a place that residents are proud to call home. Nestled within the leafy surroundings of Weybridge, our setting offers a peaceful retreat whilst remaining well connected to the wider community across the KT postcode area and the South East. Our home has been thoughtfully designed to feel welcoming and familiar from the moment you step through the door. The surrounding neighbourhood of Weybridge is known for its green spaces, quiet residential streets, and easy access to local amenities, providing a calming backdrop for daily life. Inside, we aim to create an atmosphere that balances the comforts of home with the reassurance of a professional care environment, giving residents the freedom to relax, socialise, and enjoy their days at their own pace. The breadth of care we provide reflects our commitment to meeting each resident as an individual. We support older people who require nursing care, as well as younger adults living with complex needs, and we offer specialist care for those experiencing dementia, mental health conditions, and physical disabilities. For families navigating the challenges of a loved one's changing health, this means round the clock nursing expertise, tailored care plans, and a team who take the time to understand personal histories, preferences, and routines. Our dementia care is delivered with patience and dignity, focusing on familiar routines, gentle stimulation, and emotional wellbeing, whilst our mental health support prioritises stability, kindness, and person centred approaches. For residents living with physical disabilities, we work to promote independence wherever possible, adapting daily living to suit individual capabilities and aspirations. We also offer respite care, providing a valuable option for families and regular carers who need short term support. Whether it is following a hospital stay, during a period of recovery, or simply to give a family carer a well earned break, respite at Norfolk House offers the same warm welcome and attentive care as our longer term stays, with the added reassurance of continuity should needs change over time. As a home that is Not Yet Rated by the Care Quality Commission, we recognise that families rightly want transparency when choosing a care provider. This status simply reflects where we are on our journey with the regulator, and we remain fully committed to the standards, safeguards, and person centred principles that underpin quality care in England. We welcome open conversations with prospective residents and their loved ones, and we encourage families to visit, ask questions, and see for themselves the environment and culture we have built. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. At Norfolk House, our aim is to lighten that burden by offering honest guidance, a warm welcome, and a home where your loved one can feel safe, valued, and truly cared for. We would be delighted to arrange a visit, answer any questions you may have, and talk through how we can support your family through this next chapter. Please do reach out whenever you feel ready, we are here to help.
Care provided at Norfolk House
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Respite care
Read the full inspection report on the CQC website.
Common questions about Norfolk House
Where is Norfolk House located?
Norfolk House is a nursing home in Weybridge, Surrey, KT13 8HQ. You can view its exact location and get directions from the map on this page.
What type of care does Norfolk House provide?
Norfolk House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
Does Norfolk House provide dementia care?
Yes. Norfolk House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Norfolk House offer respite or short-term care?
Yes. Norfolk House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Norfolk House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Norfolk House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Norfolk House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Norfolk House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Norfolk House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Norfolk House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Norfolk House. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More nursing homes in Weybridge
Browse all nursing homes in Weybridge.