Oakcroft House Care Home
Oakcroft House Care Home is a nursing home in West Byfleet, Surrey (KT14 6JG). It holds a CQC rating of Good.
About Oakcroft House Care Home
We at Oakcroft House Care Home warmly welcome you to our nursing home in West Byfleet, Surrey, where compassionate, professional care meets the comfort of a true home. Nestled within the leafy surroundings of the KT postcode area, our setting offers residents a peaceful retreat whilst remaining well connected to the wider community. Our home is thoughtfully positioned within West Byfleet, an area known for its quiet residential charm and green outlook. Families visiting us often comment on the calm, welcoming atmosphere that greets them at the door. We have created an environment where residents can feel truly at ease, with communal spaces designed to encourage connection and quieter areas for those moments when peace and reflection are needed. The surrounding neighbourhood provides a gentle, familiar backdrop that many of our residents and their loved ones find deeply reassuring. At the heart of what we do is a commitment to specialised nursing care for older people, delivered with warmth, dignity, and genuine understanding. Our team is experienced in supporting individuals living with physical disabilities, providing the practical assistance and clinical expertise that helps residents maintain as much independence as possible. We also welcome younger adults who require nursing support, recognising that care needs are not defined by age alone, and tailoring our approach to suit each person's individual circumstances, preferences, and goals. For families navigating the challenges of a loved one's changing health, our nursing care means round the clock qualified support, medication management, and the reassurance that trained professionals are always on hand. For those recovering from illness, surgery, or simply in need of a supported break, our respite care offers a flexible option that gives family carers time to rest whilst ensuring their loved one continues to receive attentive, personalised care. Whether the stay is brief or long term, every resident is treated as an individual with their own story, routines, and wishes. We understand that choosing a care home is one of the most significant decisions a family can make. That is why we place such importance on getting to know each resident properly, working closely with families, GPs, and other health professionals to build a care plan that genuinely reflects who a person is. From favourite meals and hobbies to the small daily rituals that bring comfort, these details matter to us because they matter to the people in our care. Our most recent CQC inspection, carried out in July 2023, awarded us an overall rating of Good. Inspectors recognised the strength of our home across the Effective, Caring, Responsive, and Well led domains, each of which was rated Good. This reflects the dedication of our team in delivering care that is kind, meets people's needs, and is guided by strong leadership. The Safe domain was rated as Requires Improvement, and we take this feedback seriously. We have used the inspection as a valuable opportunity to strengthen our practices, and our commitment to continuous improvement remains at the forefront of everything we do. Families can be assured that safety, transparency, and ongoing learning are priorities we hold close. If you are exploring nursing care options in West Byfleet or the wider Surrey area for someone dear to you, we would be delighted to hear from you. Choosing the right home is a deeply personal journey, and we invite you to visit us, meet our team, and see for yourself the warm community we have built at Oakcroft House Care Home. Whatever questions you may have, please reach out. We are here to listen, to guide, and to help you feel confident that your loved one will be truly cared for.
Care provided at Oakcroft House Care Home
- Older person care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 26 July 2023
Read the full inspection report on the CQC website.
How Oakcroft House Care Home compares in Woking
Measured against the 22 care homes for older people registered in Woking. The dark dot is this home.
- Size
- 40 places. Smaller than 12 of the 22 homes. The local average is 46 places.
- CQC rating
- Good. 16 of the 22 homes (73%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 26 July 2023. 5 of the 22 homes have published a newer inspection report since.
- Registered
- November 2010. One of the longer established homes. 21 of the 22 registered more recently.
- Care offered
- Nursing care. Of the 22 homes, 9 offer nursing care.
- Food hygiene
- 5 out of 5. The top rating, shared by 14 of the 17 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Woking.
The local picture: Woking
What the numbers say about care for older people in Woking, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 9,600. Rising to 11,000 by 2035, up 14%
- People aged 85 and over: 2,900. Rising to 4,000 by 2035, up 40%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 21%
- Dementia diagnosis rate: 77%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 86. Surrey average is 90.
- Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 126 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 1.7 miles: Lion House 147 Oriental Road Woking Surrey. Application for a 76 bed care home. Submitted 10 February 2026. Approved 8 September 2026.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Oakcroft House Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 15 November 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 3 July 2025.
- Run by
- Bupa Care Homes (BNH) Limited, which runs 26 adult social care services in England. 21 of the 26 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Oakcroft House Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- St Peter's Hospital, Chertsey, 3.2 miles away
It is about 3.2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- West Byfleet Station, 0.4 miles away
- Byfleet & New Haw Station, 1.6 miles away
- Woking Station, 2.3 miles away
Around Oakcroft House Care Home
- H: Oakcroft House Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
More local care news for Surrey
Common questions about Oakcroft House Care Home
Where is Oakcroft House Care Home located?
Oakcroft House Care Home is a nursing home in West Byfleet, Surrey, KT14 6JG. You can view its exact location and get directions from the map on this page.
What type of care does Oakcroft House Care Home provide?
Oakcroft House Care Home is registered to provide nursing and personal care, with support that includes Older person care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Oakcroft House Care Home's CQC rating?
Oakcroft House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2023. You can read the full CQC report from the link on this page.
Does Oakcroft House Care Home offer respite or short-term care?
Yes. Oakcroft House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Oakcroft House Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. Oakcroft House Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Oakcroft House Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Oakcroft House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Oakcroft House Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Oakcroft House Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Oakcroft House Care Home. Actual fees depend on the room, the level of care and how it is funded.
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