Eliza Palmer Hub

Eliza Palmer Hub is a nursing home in Walton-on-thames, Surrey (KT12 4ES). It holds a CQC rating of Good.
About Eliza Palmer Hub
Eliza Palmer Hub is a nursing home in Walton on Thames, with registered nurses on duty around the clock alongside our care team. We look after older people whose health needs require nursing, people with physical disabilities, and people with loss of sight or hearing. People generally come to us when their health needs have grown beyond what residential care or support at home can safely meet. The nursing covers management of long term conditions, wound and skin care, continence support, help where eating and swallowing have become difficult, and careful oversight of medication. We work closely with local GPs, district nurses, dietitians and therapists. What we work hardest to avoid is letting the clinical side take over the day. Someone living here is a person before they are a set of needs. For people with sensory loss we adapt how we communicate, how rooms are lit and how we approach and announce ourselves. Respite stays are available. Our most recent rating from the Care Quality Commission is good, and visitors are welcome.
Care provided at Eliza Palmer Hub
- Older person care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 15 September 2022
Read the full inspection report on the CQC website.
Common questions about Eliza Palmer Hub
Where is Eliza Palmer Hub located?
Eliza Palmer Hub is a nursing home in Walton-on-thames, Surrey, KT12 4ES. You can view its exact location and get directions from the map on this page.
What type of care does Eliza Palmer Hub provide?
Eliza Palmer Hub is registered to provide nursing and personal care, with support that includes Older person care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Eliza Palmer Hub's CQC rating?
Eliza Palmer Hub is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 September 2022. You can read the full CQC report from the link on this page.
Does Eliza Palmer Hub offer respite or short-term care?
Yes. Eliza Palmer Hub offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Eliza Palmer Hub
Can Mum or Dad stay here if their dementia gets worse?
No. Eliza Palmer Hub is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Eliza Palmer Hub is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Eliza Palmer Hub offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Eliza Palmer Hub is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Eliza Palmer Hub has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Eliza Palmer Hub. Actual fees depend on the room, the level of care and how it is funded.
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