Merlewood
Merlewood is a nursing home in Virginia Water, Surrey (GU25 4LR). It holds a CQC rating of Good.
About Merlewood
Merlewood is a nursing home in Virginia Water, Surrey. We provide nursing care for older people and we also offer respite stays, whether that is to give a family carer a break or to support somebody through a period of recovery after a spell in hospital. Having qualified nurses on site means people can remain with us as their health needs change rather than facing another move, which matters a great deal to families who have already been through one difficult transition. The clinical side is only part of it though. Most of what makes a day good or bad here has little to do with nursing. It is whether somebody was helped at their own pace, whether the food was something they genuinely wanted, whether their room feels like theirs and whether they were asked rather than told. We would rather be judged on those ordinary things. Knowing how everybody likes their breakfast, which chair is theirs, who wants company in the morning and who would far rather be left with a newspaper. We ask about these preferences, record them and expect them to be followed. Families are welcome whenever it suits them and we keep in touch honestly rather than waiting for problems. Our most recent overall rating from the Care Quality Commission is good. We take it as confirmation that the everyday things are sound and we keep examining the detail. If you are considering a nursing home in this part of Surrey for a relative, please come and see us and ask us whatever you need to know.
Care provided at Merlewood
- Older person care
- Respite care
- Last CQC inspection: 22 May 2019
Read the full inspection report on the CQC website.
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Common questions about Merlewood
Where is Merlewood located?
Merlewood is a nursing home in Virginia Water, Surrey, GU25 4LR. You can view its exact location and get directions from the map on this page.
What type of care does Merlewood provide?
Merlewood is registered to provide nursing and personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Merlewood's CQC rating?
Merlewood is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 May 2019. You can read the full CQC report from the link on this page.
Does Merlewood offer respite or short-term care?
Yes. Merlewood offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Merlewood
Can Mum or Dad stay here if their dementia gets worse?
No. Merlewood is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Merlewood is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Merlewood offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Merlewood is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Merlewood has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Merlewood. Actual fees depend on the room, the level of care and how it is funded.
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