Heatherley - Care Home with Nursing Physical Disabilities
Heatherley - Care Home with Nursing Physical Disabilities is a nursing home in Copthorne, Surrey (RH10 3HS). It holds a CQC rating of Requires Improvement.
About Heatherley - Care Home with Nursing Physical Disabilities
Heatherley is a nursing home in Copthorne, Surrey, caring for adults with physical disabilities and for people with a learning disability or autism whose health needs require nursing support. Having qualified nurses on the team alongside our care staff means that complex needs can be met here without somebody having to move on every time their health changes. Our support is highly individual. It can include nursing care, medication, help with eating and drinking, specialist moving and handling, personal care and pain management, together with the practical assistance that makes ordinary life possible: getting out, keeping up interests, seeing people and making decisions about your own day. We support younger adults and older adults, and we deliberately avoid planning a single routine and expecting everybody to fit it. Respite stays are available for families who need a planned break. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather tell you that plainly than let you find it elsewhere and wonder what else we have not said. The areas identified are where our effort is going at the moment, and we are happy to talk them through with anyone considering us. Please come and visit, meet the people who live here and form a view of your own.
Care provided at Heatherley - Care Home with Nursing Physical Disabilities
- Older person care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 12 February 2019
Read the full inspection report on the CQC website.
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Common questions about Heatherley - Care Home with Nursing Physical Disabilities
Where is Heatherley - Care Home with Nursing Physical Disabilities located?
Heatherley - Care Home with Nursing Physical Disabilities is a nursing home in Copthorne, Surrey, RH10 3HS. You can view its exact location and get directions from the map on this page.
What type of care does Heatherley - Care Home with Nursing Physical Disabilities provide?
Heatherley - Care Home with Nursing Physical Disabilities is registered to provide nursing and personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Heatherley - Care Home with Nursing Physical Disabilities's CQC rating?
Heatherley - Care Home with Nursing Physical Disabilities is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 February 2019. You can read the full CQC report from the link on this page.
Does Heatherley - Care Home with Nursing Physical Disabilities offer respite or short-term care?
Yes. Heatherley - Care Home with Nursing Physical Disabilities offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Heatherley - Care Home with Nursing Physical Disabilities
Can Mum or Dad stay here if their dementia gets worse?
No. Heatherley - Care Home with Nursing Physical Disabilities is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Heatherley - Care Home with Nursing Physical Disabilities is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Heatherley - Care Home with Nursing Physical Disabilities offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Heatherley - Care Home with Nursing Physical Disabilities supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Heatherley - Care Home with Nursing Physical Disabilities has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Heatherley - Care Home with Nursing Physical Disabilities. Actual fees depend on the room, the level of care and how it is funded.
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