Donwell House
Donwell House is a nursing home in Washington, Sunderland (NE37 1EE). It holds a CQC rating of Good.
About Donwell House
We at Donwell House are proud to offer specialised nursing care from our welcoming home in Washington, Tyne and Wear. As a dedicated nursing home serving the local community and surrounding areas across Sunderland, we provide compassionate, round the clock support for adults who need a little more help to live well. Our setting in the NE postcode area places us within easy reach of family and friends across the North East, making visits straightforward and keeping loved ones connected to the community they know. The home itself has been thoughtfully arranged to feel warm and familiar, offering comfortable communal spaces where residents can socialise, quieter corners for reflection, and private rooms that residents can personalise to feel truly their own. Every aspect of the environment has been considered with comfort, safety, and dignity in mind. Care at Donwell House is shaped around the individual. Our team is experienced in supporting older people, including those living with dementia, as well as younger adults and people with physical disabilities. By bringing together these specialisms under one roof, we can offer continuity of care as needs change over time, which often provides enormous reassurance to families who worry about their loved one having to move again in the future. For residents living with dementia, our approach focuses on maintaining identity, routine, and meaningful connection. We take time to learn each person's history, preferences, and the small details that make daily life feel comforting and familiar. For those requiring nursing care, qualified nurses are on hand to manage complex health needs, work closely with GPs and community healthcare teams, and ensure that clinical care is delivered with the same warmth and respect as every other part of life here. Younger adults and residents with physical disabilities benefit from care plans that promote independence wherever possible, supporting personal goals and ensuring that life in our home is active, engaging, and genuinely fulfilling. We understand that choosing a nursing home is one of the most significant decisions a family can make. That is why we place such importance on open communication with relatives, keeping you informed, involved, and welcome at all times. Whether it is sharing news about a good day, discussing changes in care, or simply enjoying a cup of tea together during a visit, we believe families remain an essential part of every resident's wellbeing. Donwell House has been rated Good by the Care Quality Commission across all five inspection domains: safe, effective, caring, responsive, and well led. Achieving Good in every area reflects the consistent standards our team upholds every day, from the way care is delivered and how the home is managed, to the responsiveness of staff and the kindness shown to every person who lives here. For families researching care options, an across the board Good rating offers meaningful reassurance that this is a home where quality and compassion are taken seriously. If you are exploring nursing or dementia care in Washington or the wider Sunderland area, we warmly invite you to get in touch with us. Whether you are at the very start of your search or ready to arrange a visit, our team is here to listen, answer your questions, and help you understand whether Donwell House could be the right place for your loved one. Choosing the right home takes time, and we are happy to support you at every step of that journey.
Care provided at Donwell House
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 27 August 2020
Read the full inspection report on the CQC website.
Common questions about Donwell House
Where is Donwell House located?
Donwell House is a nursing home in Washington, Sunderland, NE37 1EE. You can view its exact location and get directions from the map on this page.
What type of care does Donwell House provide?
Donwell House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Donwell House's CQC rating?
Donwell House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 August 2020. You can read the full CQC report from the link on this page.
Does Donwell House provide dementia care?
Yes. Donwell House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Donwell House offer respite or short-term care?
Yes. Donwell House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Donwell House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Donwell House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Donwell House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Donwell House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Donwell House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North East
Donwell House has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.
- Residential care: £750 to £1,000 per week per person, typical range
- Dementia care: £850 to £1,100 per week per person, typical range
- Nursing care: £950 to £1,250 per week per person, typical range
Indicative figures for the North East, not a quote from Donwell House. Actual fees depend on the room, the level of care and how it is funded.
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