Chaucer House
Chaucer House is a nursing home in Canterbury, Kent (CT1 1PS). It holds a CQC rating of Inadequate.
About Chaucer House
We are a nursing home in Canterbury, caring for people whose needs require qualified nursing alongside help with daily living. We look after older people and younger adults, including those living with dementia, people with physical disabilities and people with loss of sight or hearing. Having registered nurses on duty means that medication, pain, wounds, continence and the difficulties people have with eating, drinking and moving are managed properly and without waiting, and that a change in somebody's health is picked up early rather than late. Necessary as that work is, it is not the whole of a life, so we try to make sure people still choose when they get up, what they wear, what they would like to eat and who they want beside them. Nursing care for a person living with dementia asks for patience above everything else. We take time to learn about somebody's history, work, music and habits and the things that comfort or unsettle them, because that knowledge does more good than any procedure when a person is frightened or disorientated. We work closely with general practitioners, community teams, therapists and hospital staff, keep families properly informed, and where someone is nearing the end of life we concentrate on comfort, dignity and the company of those they love. Respite stays are available too. Our most recent inspection by the Care Quality Commission rated us good overall. Please come and see us and ask whatever you need to.
Care provided at Chaucer House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 25 June 2026
Read the full inspection report on the CQC website.
How Chaucer House compares in Canterbury
Measured against the 54 care homes for older people registered in Canterbury. The dark dot is this home.
- Size
- 60 places. Larger than 42 of the 54 homes. The local average is 36 places.
- CQC rating
- Inadequate. 34 of the 54 homes (63%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 25 June 2026. 5 of the 54 homes have published a newer inspection report since.
- Registered
- March 2020. 15 of the 54 homes registered more recently.
- Care offered
- Nursing and dementia care. Of the 54 homes, 15 offer nursing care and 35 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 46 of the 50 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Canterbury.
The local picture: Canterbury
What the numbers say about care for older people in Canterbury, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 19,800. Rising to 23,300 by 2035, up 17%
- People aged 85 and over: 5,300. Rising to 8,200 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 28%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 91. Kent average is 77.
- Care homes, last 12 months: 1 opened, 2 closed. 5 changed owner, covering 153 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 2.1 miles: Depot Adj Hall Place Harbledown Bypass Harbledown Kent. Application for a 72 bed care home through a change of use. Submitted 11 November 2025. Decision pending.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Chaucer House
Facts from public registers, and what is close by.
- Registered with CQC
- 16 March 2020, so 6 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 10 November 2025.
- Run by
- Avante Care and Support Limited, which runs 14 adult social care services in England. 9 of the 12 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Chaucer House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 12.2 miles away
It is about 12.2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Canterbury East Station, 0.9 miles away
- Canterbury West Station, 1.1 miles away
- Sturry Station, 2 miles away
Around Chaucer House
- H: Chaucer House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Chaucer House
Where is Chaucer House located?
Chaucer House is a nursing home in Canterbury, Kent, CT1 1PS. You can view its exact location and get directions from the map on this page.
What type of care does Chaucer House provide?
Chaucer House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Chaucer House's CQC rating?
Chaucer House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 25 June 2026. You can read the full CQC report from the link on this page.
Does Chaucer House provide dementia care?
Yes. Chaucer House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Chaucer House offer respite or short-term care?
Yes. Chaucer House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Chaucer House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Chaucer House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Chaucer House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Chaucer House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Chaucer House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Chaucer House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Chaucer House. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More nursing homes in Canterbury
Browse all nursing homes in Canterbury.