Paternoster House
Paternoster House is a nursing home in Waltham Abbey, Essex (EN9 3JY). It holds a CQC rating of Requires Improvement.
About Paternoster House
Paternoster House is a nursing home in Waltham Abbey, Essex. We support older people and younger adults whose needs include nursing care, including many living with dementia, people managing mental health conditions and people with physical disabilities. We also offer respite stays. Having registered nurses as part of the team means people with complex health needs can stay with us as those needs change rather than being moved on. The clinical side is only part of a day though, and usually the smaller part. The rest is meals people want to eat, help that arrives without a long wait, privacy, company, and being spoken to as somebody with a working life and a family rather than as a set of conditions. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather write that here than have a family find it elsewhere and wonder why we did not mention it. We accept what was identified and we are working through it, and we are not going to claim in a paragraph that everything is resolved. Anybody considering us should visit without an appointment, speak to residents and relatives away from staff, and press us for specifics on what has changed and what has not yet.
Care provided at Paternoster House
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 10 April 2019
Read the full inspection report on the CQC website.
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Common questions about Paternoster House
Where is Paternoster House located?
Paternoster House is a nursing home in Waltham Abbey, Essex, EN9 3JY. You can view its exact location and get directions from the map on this page.
What type of care does Paternoster House provide?
Paternoster House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Paternoster House's CQC rating?
Paternoster House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 April 2019. You can read the full CQC report from the link on this page.
Does Paternoster House provide dementia care?
Yes. Paternoster House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Paternoster House offer respite or short-term care?
Yes. Paternoster House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Paternoster House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Paternoster House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Paternoster House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Paternoster House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Paternoster House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Paternoster House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,250 to £1,600 per week per person, typical range
Indicative figures for the East, not a quote from Paternoster House. Actual fees depend on the room, the level of care and how it is funded.
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