West House Care Home
West House Care Home is a nursing home in Chester Le Street, County Durham (DH2 3AA). It holds a CQC rating of Good.
About West House Care Home
West House Care Home provides nursing care in Chester le Street, County Durham. We look after older people and younger adults who need skilled nursing, and we take respite bookings for people who need a stay of a few weeks rather than a permanent place. Having qualified nurses on duty at all hours means we can care for people whose health needs are considerable and usually manage a period of illness here rather than through repeated hospital admissions. Our care staff work alongside the nursing team and know the people living here well enough to notice early when somebody is not their usual self. Just as much effort goes into keeping this a place where people live rather than are treated. Rooms are people's own, filled with their own furniture and photographs. The day has a shape without being a timetable, there is company for those who want it and quiet for those who do not, and the food is meant to be looked forward to. Where someone is approaching the end of their life, we plan for it honestly and in their own words, well in advance, so that their wishes and their family's are known rather than guessed at. Families are welcome and are part of how decisions get made. Our most recent inspection by the Care Quality Commission rated us good overall. Please ring if you would like to look round and meet the team.
Care provided at West House Care Home
- Older person care
- Younger adults care
- Respite care
- Last CQC inspection: 16 November 2022
Read the full inspection report on the CQC website.
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Common questions about West House Care Home
Where is West House Care Home located?
West House Care Home is a nursing home in Chester Le Street, County Durham, DH2 3AA. You can view its exact location and get directions from the map on this page.
What type of care does West House Care Home provide?
West House Care Home is registered to provide nursing and personal care, with support that includes Older person care, Younger adults care, Respite care. The full list of services is shown on this page.
What is West House Care Home's CQC rating?
West House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 November 2022. You can read the full CQC report from the link on this page.
Does West House Care Home offer respite or short-term care?
Yes. West House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about West House Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. West House Care Home Limited is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. West House Care Home Limited is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. West House Care Home Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. West House Care Home Limited supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North East
West House Care Home Limited has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.
- Residential care: £750 to £1,000 per week per person, typical range
- Nursing care: £950 to £1,250 per week per person, typical range
Indicative figures for the North East, not a quote from West House Care Home Limited. Actual fees depend on the room, the level of care and how it is funded.
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