Primrose House Nursing Home

Primrose House Nursing Home is a nursing home in Crewe, Cheshire East (CW1 5QZ). It holds a CQC rating of Good.
About Primrose House Nursing Home
We at Primrose House Nursing Home are proud to offer compassionate nursing care in the heart of Crewe, Cheshire East. Our home has been thoughtfully created as a welcoming place where residents can feel safe, valued, and truly at home, whilst receiving the specialist support they need each day. Nestled within the CW postcode area of Crewe, our setting benefits from the friendly community spirit of this well connected Cheshire town. The location makes it convenient for loved ones travelling from across the North West to visit, whilst offering residents a peaceful environment in which to enjoy daily life. Our home is designed with comfort and accessibility in mind, providing communal spaces where residents can socialise and quieter areas for rest and reflection. Our care is centred around the individual needs of every person who lives with us. We specialise in older person care and skilled nursing care, supporting residents whose health needs require the expertise of qualified nurses on hand around the clock. For those living with dementia, we provide sensitive, person centred support that helps maintain dignity, familiarity, and a sense of purpose in daily routines. In practice, this means our team takes the time to understand each resident's life story, preferences, and abilities, tailoring care so that it feels reassuring rather than clinical. We also welcome younger adults who require nursing support, recognising that care needs are not defined by age alone. Our respite care offering provides valuable short term stays, giving family carers the opportunity to rest and recharge with peace of mind, knowing their loved one is in capable and kind hands. Families often tell us that this flexibility makes a meaningful difference during challenging periods. Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain assessed. We were rated Good for being safe, effective, caring, responsive, and well led at our most recent inspection in March 2020. For families, this consistency across all five areas offers reassurance that the standards we uphold touch every part of daily life, from clinical safety to the warmth of the relationships between staff and residents. Choosing a nursing home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring care options in Crewe or the wider Cheshire East area for a loved one, we would be delighted to hear from you. Please get in touch to arrange a visit, ask questions, or simply have a conversation about how we might support your family during this next chapter.
Care provided at Primrose House Nursing Home
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 4 March 2020
Read the full inspection report on the CQC website.
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Common questions about Primrose House Nursing Home
Where is Primrose House Nursing Home located?
Primrose House Nursing Home is a nursing home in Crewe, Cheshire East, CW1 5QZ. You can view its exact location and get directions from the map on this page.
What type of care does Primrose House Nursing Home provide?
Primrose House Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Primrose House Nursing Home's CQC rating?
Primrose House Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 March 2020. You can read the full CQC report from the link on this page.
Does Primrose House Nursing Home provide dementia care?
Yes. Primrose House Nursing Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Primrose House Nursing Home offer respite or short-term care?
Yes. Primrose House Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Primrose House Nursing Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Primrose House Nursing Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Primrose House Nursing Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Primrose House Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Primrose House Nursing Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Primrose House Nursing Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
- Nursing care: £1,000 to £1,300 per week per person, typical range
Indicative figures for the North West, not a quote from Primrose House Nursing Home. Actual fees depend on the room, the level of care and how it is funded.
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