Townsend Manor
Townsend Manor is a nursing home in Ely, Cambridgeshire (CB7 6BE). It holds a CQC rating of Requires Improvement.
About Townsend Manor
Townsend Manor is a nursing home in Ely, caring for people who need qualified nursing alongside help with everyday life. Registered nurses are on site at all hours, working with care staff who know the people here well. We support older people and younger adults, including people living with dementia, people with mental health needs, people with physical disabilities and people living with sight or hearing loss. Some people come to us for the long term. Others come for respite, either because a family carer needs a break or because a period of nursing support is needed after illness or a hospital stay. Nursing is only the framework. What actually makes a day worth having is the ordinary detail: eating something you like, choosing when to get up, having a conversation with someone who remembers what you told them yesterday, seeing your family without an appointment. We try to keep that ordinary detail intact. We would rather be straight with you about our rating. The most recent overall judgement from the Care Quality Commission is requires improvement. We accept the findings, we have set out what needs to change, and that work is our focus at present. Anyone thinking about coming here is welcome to ask us exactly what was found and what has been done since. Please contact us if you would like to visit or talk things over.
Care provided at Townsend Manor
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 20 April 2026
Read the full inspection report on the CQC website.
Common questions about Townsend Manor
Where is Townsend Manor located?
Townsend Manor is a nursing home in Ely, Cambridgeshire, CB7 6BE. You can view its exact location and get directions from the map on this page.
What type of care does Townsend Manor provide?
Townsend Manor is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Townsend Manor's CQC rating?
Townsend Manor is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 20 April 2026. You can read the full CQC report from the link on this page.
Does Townsend Manor provide dementia care?
Yes. Townsend Manor supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Townsend Manor offer respite or short-term care?
Yes. Townsend Manor offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Townsend Manor
Can Mum or Dad stay here if their dementia gets worse?
Yes. Townsend Manor is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Townsend Manor is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Townsend Manor offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Townsend Manor supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Townsend Manor has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,250 to £1,600 per week per person, typical range
Indicative figures for the East, not a quote from Townsend Manor. Actual fees depend on the room, the level of care and how it is funded.
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