Windsor and Maidenhead Royal Borough

Adult social care contact details, funding information, and care home listings for Windsor & Maidenhead.

Arranging care in Windsor and Maidenhead

The Royal Borough of Windsor and Maidenhead sits in the South East, covering Windsor, Maidenhead, Ascot and the Marlow side of the Thames. As a unitary authority, it is the single point of contact for adult social care, meaning families do not need to navigate a separate county council. If you are worried about an older relative or a partner who is becoming less independent, the first call is to the Windsor and Maidenhead adult social care team, who coordinate assessments, safeguarding and support across all four towns.

Needs and financial assessments

Anyone who appears to need support is entitled to a free Care Act needs assessment from the borough, regardless of income or savings. A social worker will look at daily living, mobility, mental wellbeing and the role of any unpaid carers, then agree a support plan. If the plan involves paid care, Windsor and Maidenhead will carry out a financial assessment. In broad terms, people with capital above the upper national threshold usually pay in full, those below the lower threshold receive the most help, and those in between contribute on a sliding scale.

The local care market

The borough has around 74 CQC registered care homes, which gives families a genuine choice between smaller residential care homes in villages around Ascot and Windsor, and larger nursing homes closer to Maidenhead and Marlow. Alongside these, a range of home care agencies support people who would prefer to stay in their own home for as long as possible.

Paying for care and typical fees

Funding may come from Windsor and Maidenhead following a financial assessment, from NHS Continuing Healthcare where health needs are primary, from Attendance Allowance, or from private savings and property. Fees in this part of the South East tend to sit above the national average. As a rough guide, expect home care from around £25 to £32 per hour, residential care homes from about £1,200 to £1,700 per week, and nursing homes from around £1,400 to £2,000 per week depending on the home and level of need.