A & M Bewdley Care Services
A & M Bewdley Care Services is a home care agency in Kidderminster, Worcestershire (DY11 7QN). It holds a CQC rating of Requires Improvement.
About A & M Bewdley Care Services
A & M Bewdley Care supports people across the Kidderminster area in their own homes. We arrange visits around existing routines rather than around what suits a rota, and we aim to keep the same carers going to the same people. We support older people with the everyday tasks that have become harder, and people living with dementia, where continuity and patience are worth more than anything written down. We work with adults managing mental health conditions, people living with a physical disability and people with sight or hearing loss, where sensible practical adjustments often change how a whole day feels. We also support younger adults, whose expectations of care are usually rather different. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather set that out ourselves than leave you to come across it elsewhere. We have taken the findings seriously, and our attention has gone to the things families actually notice, which is reliable timekeeping, accurate records and carers who know somebody well enough to spot when something has changed. If you are weighing up home care in this area, we would rather have an honest conversation about where we are now than make promises we cannot keep. Ask us the difficult questions.
Care provided at A & M Bewdley Care Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 June 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of A & M Bewdley Care Services. Report published 11 June 2019.
- 1 May 2019, routine inspection
Safe
People continued to tell inspectors they felt safe, and staff understood how to protect people from harm. Potential risks to people had not always been identified, assessed and monitored. The provider did not always follow safe protocols for giving medicines.
Effective
People's care continued to be assessed and reviewed with them. People were supported to have a healthy, balanced diet. Staff worked with external healthcare professionals and followed their guidance.
Caring
Staff treated people as individuals and respected the choices they made.
Responsive
People's care was delivered in line with their preferences, and changes were communicated clearly to staff. Staff supported people with end of life care. People had information about how to raise a complaint, and complaints were managed in line with the provider's policy.
Well-led
The provider was not meeting the legal requirement to have a registered manager in place. The manager and provider were aware of the shortfalls and had plans to improve.
What people told the inspectors
People continued to tell inspectors they felt safe and well supported.
Since the last inspection
The service was inspected before this on 9 December 2016. Its earlier ratings are not held here yet.
- 11 June 2019: Routine inspection. This inspection gave the current rating.
- 9 December 2016: Routine inspection
- 29 January 2016: Routine inspection
- 18 September 2014: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How A & M Bewdley Care Services compares in Wyre Forest
Measured against the 15 home care agencies registered in Wyre Forest.
- CQC rating
- Requires improvement. 7 of the 15 agencies (47%) are rated Good or Outstanding. Across Worcestershire the figure is 68%.
- Latest report
- 11 June 2019. 8 of the 15 agencies have published a newer inspection report since.
- Registered
- July 2013. One of the longer established agencies. 14 of the 15 registered more recently.
- Provider
- One service. A & M Bewdley Care Service Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wyre Forest.
The local picture: Wyre Forest
What the numbers say about home care in Wyre Forest, in Worcestershire.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, West Midlands | £28.30 to £32.00 an hour (Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Worcestershire agencies publish a rate.) |
| What Worcestershire pays | £23.43 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,600. Rising to 15,700 by 2035, up 8%
- People aged 85 and over: 3,600. Rising to 5,700 by 2035, up 57%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,200 by 2035, up 22%
- Dementia diagnosis rate: 55%. The NHS ambition is 67%. Worcestershire as a whole is 56%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 13 registered today.
- Choice of agencies: 62 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about A & M Bewdley Care Services
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 22 July 2013, so 13 years.
- Run by
- A & M Bewdley Care Service Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about A & M Bewdley Care Services
Where is A & M Bewdley Care Services located?
A & M Bewdley Care Services is a home care agency based in Kidderminster, Worcestershire (DY11 7QN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does A & M Bewdley Care Services provide?
A & M Bewdley Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is A & M Bewdley Care Services's CQC rating?
A & M Bewdley Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 11 June 2019. You can read the full CQC report from the link on this page.
Does A & M Bewdley Care Services provide dementia care?
Yes. A & M Bewdley Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about A & M Bewdley Care Services
Can they support someone living with dementia at home?
Yes. Yes. A & M Bewdley Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. A & M Bewdley Care Services covers roughly 10 miles from Kidderminster.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
A & M Bewdley Care Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from A & M Bewdley Care Services. Actual fees depend on the room, the level of care and how it is funded.
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