Golden Touch Home Care Services

Golden Touch Home Care Services is a home care agency in Bewdley, Worcestershire (DY12 2ET). It holds a CQC rating of Requires Improvement.

About Golden Touch Home Care Services

We provide care at home in Bewdley and the surrounding part of Worcestershire, supporting older people, people living with dementia, people with physical disabilities and people with visual or hearing impairments. Our part is practical. We arrange visits at the times that suit, help with washing and dressing, support with medication, a hand with meals, shopping and housework, and assistance to move about the house safely. Where needs are greater we arrange more frequent calls, and where they change we review the plan rather than leaving it as it was first agreed. For people living with dementia, a familiar and unhurried carer does more good than anything written down, so we try to send the same staff to the same households. What people really judge an agency on is whether carers arrive when they said they would and whether it is the same faces each week. Those are the things we are working on hardest. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it later. We are working through the points the inspectors raised and are willing to discuss the report with anyone considering us. If you are looking into care at home for yourself or a relative, please get in touch. We will be honest about what we can take on and what we cannot.

Care provided at Golden Touch Home Care Services

Read the full inspection report on the CQC website.

Common questions about Golden Touch Home Care Services

Where is Golden Touch Home Care Services located?

Golden Touch Home Care Services is a home care agency based in Bewdley, Worcestershire (DY12 2ET), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Golden Touch Home Care Services provide?

Golden Touch Home Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Golden Touch Home Care Services's CQC rating?

Golden Touch Home Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 January 2018. You can read the full CQC report from the link on this page.

Does Golden Touch Home Care Services provide dementia care?

Yes. Golden Touch Home Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Golden Touch Home Care Services

Can they support someone living with dementia at home?

Yes. Yes. Golden Touch Home Care Services is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Golden Touch Home Care Services covers roughly 10 miles from Bewdley.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Golden Touch Home Care Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Golden Touch Home Care Services. Actual fees depend on the room, the level of care and how it is funded.

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