True Care
True Care is a home care agency in Milnthorpe, Westmorland and Furness (LA7 7QR). It holds a CQC rating of Good.
About True Care
We at True Care are proud to provide compassionate home care across Milnthorpe and the surrounding communities of Westmorland and Furness, supporting people to live well and safely in the place they know best: their own home. As a trusted home care provider in the LA postcode area, we believe that thoughtful, personalised support can make all the difference to daily life. Our team travels across Milnthorpe and the wider region, bringing care directly to residents in the familiar surroundings of their own homes. This means our support naturally fits around each person's routines, preferences, and the things that matter most to them, whether that is a favourite armchair by the window, a much loved garden, or simply the comfort of being among their own belongings and memories. Operating throughout this beautiful corner of the North West, we understand the rhythms of rural and small town life and the importance of remaining connected to local community. The breadth of our specialisms reflects our commitment to inclusive, person centred support. We provide care for older people, including those living with dementia, helping to maintain dignity, routine, and reassurance as memory and cognition change. For adults living with a learning disability or autism, our approach is patient and respectful, focused on enabling independence and supporting individual goals. We also support people experiencing mental health challenges, those with physical disabilities, and individuals with visual or hearing impairment, adapting how we communicate and assist to suit each person. Younger adults benefit from support that recognises their aspirations, lifestyle, and ambitions, rather than defining them by their care needs. In practice, this means families can expect a flexible package of support shaped around the individual. Whether your loved one needs help with personal care, medication prompts, meal preparation, companionship, or more complex daily living support, we work closely with families to build a plan that feels right. We know that inviting carers into the home is a significant step, and we approach every visit with warmth, professionalism, and genuine respect for the person we are supporting. Our work is regulated and inspected by the Care Quality Commission, and we are pleased that our most recent inspection awarded us an overall rating of Good, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the care we deliver is safe, that outcomes for the people we support are positive, that our team is genuinely caring, that we respond well to changing needs, and that the organisation is led thoughtfully and with integrity. Choosing care for someone you love is rarely easy, and we understand the worry, hope, and care that goes into that decision. If you are exploring home care options in Milnthorpe or the wider Westmorland and Furness area, we would be delighted to talk with you. Please get in touch to learn more about how we can support your family with kindness, consistency, and quiet expertise.
Care provided at True Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 20 April 2018
Read the full inspection report on the CQC website.
Common questions about True Care
Where is True Care located?
True Care is a home care agency based in Milnthorpe, Westmorland and Furness (LA7 7QR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does True Care provide?
True Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is True Care's CQC rating?
True Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 April 2018. You can read the full CQC report from the link on this page.
Does True Care provide dementia care?
Yes. True Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about True Care
Can they support someone living with dementia at home?
Yes. Yes. True Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. True Care covers roughly 10 miles from Milnthorpe.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
True Care has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from True Care. Actual fees depend on the room, the level of care and how it is funded.
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