FirstCol Services Limited - Home Care
FirstCol Services Limited - Home Care is a home care agency in Worthing, West Sussex (BN14 7RN). It holds a CQC rating of Requires Improvement.
About FirstCol Services Limited - Home Care
We at FirstCol Home Care Worthing are proud to provide compassionate home care across Worthing and the surrounding West Sussex communities, supporting people to live well and safely in the place they know best: their own home. Operating throughout the BN postcode area, our team brings care directly to residents across Worthing and its neighbouring villages. By delivering support in familiar surroundings, we help the people we care for maintain their routines, their independence, and their connection to the community and loved ones around them. Whether someone lives alone, with a partner, or alongside family, we tailor our visits to fit naturally into the rhythm of their day. Our specialist support covers a wide range of needs, ensuring that people with differing circumstances can access thoughtful, personalised care at home. We support individuals living with dementia, helping families navigate memory loss with patience, consistency, and gentle reassurance. For adults with learning disabilities or autism, we focus on enabling independence, respecting individual preferences, and building trusted relationships over time. We also care for people managing mental health conditions, offering steady, non judgemental support that promotes wellbeing and stability. Our team is experienced in supporting those with physical disabilities, assisting with mobility, personal care, and daily tasks in a way that preserves dignity and choice. For people living with visual or hearing impairments, we adapt our communication and approach so that every interaction feels clear, calm, and respectful. We additionally provide sensitive support for individuals affected by eating disorders or by alcohol and drug misuse, working alongside families and healthcare professionals to encourage recovery and promote healthier daily living. In practice, this means a carer who listens carefully, learns the small details that matter to each person, and provides reliable support whether that involves help with washing and dressing, medication prompts, meal preparation, companionship, or assistance getting out and about. Families tell us that knowing a familiar, friendly face is calling round brings real peace of mind, particularly when distance or work makes daily visits difficult for them. We want to be open about our most recent Care Quality Commission inspection, which took place on 16 November 2021 and resulted in an overall rating of Requires Improvement. The inspectors rated us as Good for Caring, which reflects the warmth, kindness, and respect our team shows every day. They identified areas for us to strengthen across Safe, Effective, Responsive, and Well led, and we take that feedback seriously. We see the rating not as the end of the story but as a clear roadmap, and we are committed to listening, learning, and improving so that every person we support receives care that is consistently safe, effective, and well organised. Choosing home care is a significant decision, and we understand the worry and love behind every enquiry. If you are exploring support for yourself or someone dear to you in Worthing or the wider West Sussex area, we would be glad to hear from you. We will take the time to understand your situation, answer your questions honestly, and help you decide whether our care is the right fit for your family.
Care provided at FirstCol Services Limited - Home Care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 22 October 2019
Read the full inspection report on the CQC website.
Common questions about FirstCol Services Limited - Home Care
Where is FirstCol Services Limited - Home Care located?
FirstCol Services Limited - Home Care is a home care agency based in Worthing, West Sussex (BN14 7RN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does FirstCol Services Limited - Home Care provide?
FirstCol Services Limited - Home Care is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.
What is FirstCol Services Limited - Home Care's CQC rating?
FirstCol Services Limited - Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 October 2019. You can read the full CQC report from the link on this page.
Does FirstCol Services Limited - Home Care provide dementia care?
Yes. FirstCol Services Limited - Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about FirstCol Services Limited - Home Care
Can they support someone living with dementia at home?
Yes. Yes. FirstCol Services Limited - Home Care - Worthing is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. FirstCol Services Limited - Home Care - Worthing covers roughly 10 miles from Worthing.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
FirstCol Services Limited - Home Care - Worthing has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from FirstCol Services Limited - Home Care - Worthing. Actual fees depend on the room, the level of care and how it is funded.
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