Chanmil Care
Chanmil Care is a home care agency in Worthing, West Sussex (BN11 1EX). It holds a CQC rating of Good.
About Chanmil Care
Chanmil Care supports people in their own homes in Worthing and across this part of West Sussex. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill health, people with a physical disability, people with visual or hearing impairment, younger adults and people affected by alcohol or drug misuse. We take on a broad range of need on purpose. People's circumstances rarely stay neatly in one category, and being able to keep supporting somebody as things change matters more than tidy specialisms. Our visits cover personal care, support with medication, meals, help around the house and getting out and about. For younger adults and for people with a learning disability, the work is often less about personal care and more about making an ordinary week workable. Where somebody is struggling with addiction or with poor mental health, we work without judgement. Reliability and being treated as a capable adult do far more good than advice nobody asked for. Continuity is where we concentrate our effort, and it is what allows us to notice when something changes. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.
Care provided at Chanmil Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 26 July 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Chanmil Care Ltd. Report published 26 July 2019.
- 12 July 2019
- First assessment of the service
Safe
Inspectors found that people were cared for safely. Staff understood their responsibilities to keep people safe from abuse or harm. People's independence was encouraged, and staffing levels were set for each person.
Effective
Inspectors found that staff were effective in their roles and aimed for the best outcomes for the people they supported. People were supported to have as much choice and control as possible. Staff supported them in the least restrictive way possible.
Caring
Inspectors found that staff were kind and respectful. People's dignity and privacy were maintained. People were given the chance to be equal partners in decisions about their care and support.
Responsive
Inspectors found that people had individual care plans. The plans took account of people's preferences, likes and dislikes, and their cultural and religious backgrounds. Reviews took place regularly or when something changed. People knew who to speak to if they had a concern.
Well-led
Inspectors found that the provider was open and honest and looked for ways to improve the service. The provider had processes to check the quality and safety of the service. Staff said they felt supported by the management team.
What people told the inspectors
People and their families told inspectors they were well looked after. People said staff helped them to reach their goals and to regain confidence to do things.
We always share our views and any suggestions are acted on. A person using the service
Since the last inspection
This is the earliest rated inspection report we hold for this service, so there is no earlier rating to compare with.
- 26 July 2019: Routine inspection, rated Good. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Chanmil Care Ltd compares in Worthing
Measured against the 34 home care agencies registered in Worthing.
- CQC rating
- Good. 24 of the 34 agencies (71%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 26 July 2019. 18 of the 34 agencies have published a newer inspection report since.
- Registered
- July 2018. 17 of the 34 agencies registered more recently.
- Provider
- One service. Chanmil Care Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Worthing.
The local picture: Worthing
What the numbers say about home care in Worthing, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,700. Rising to 17,000 by 2035, up 16%
- People aged 85 and over: 4,300. Rising to 6,400 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,400 by 2035, up 26%
- Dementia diagnosis rate: 74%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 0 closed. 29 registered today.
- Choice of agencies: 75 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Chanmil Care Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 19 July 2018, so 8 years.
- Run by
- Chanmil Care Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Chanmil Care
Where is Chanmil Care located?
Chanmil Care is a home care agency based in Worthing, West Sussex (BN11 1EX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Chanmil Care provide?
Chanmil Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Chanmil Care's CQC rating?
Chanmil Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2019. You can read the full CQC report from the link on this page.
Does Chanmil Care provide dementia care?
Yes. Chanmil Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Chanmil Care
Can they support someone living with dementia at home?
Yes. Yes. Chanmil Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Chanmil Care Ltd covers roughly 10 miles from Worthing.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Chanmil Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Chanmil Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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