The Home Service (Care Agency)
The Home Service (Care Agency) is a home care agency in Midhurst, West Sussex (GU29 9LT). It holds a CQC rating of Good.
About The Home Service (Care Agency)
We at The Home Service are a dedicated home care agency supporting people to live well in their own homes across Midhurst and the surrounding West Sussex countryside. Our personalised home care is delivered where it matters most: in the familiar comfort of your own front room, kitchen and garden. Being based in the beautiful market town of Midhurst, within the GU postcode area, means our team is deeply rooted in the local community. We understand the rhythms of rural West Sussex life and the importance of maintaining connections to the places, neighbours and routines that make a house a home. Whether you live in the heart of Midhurst or in one of the villages tucked into the South Downs, our carers travel to you, bringing warmth, reliability and a genuine commitment to your wellbeing. Our specialisms reflect the breadth of people we are proud to support. We provide thoughtful older person care and dementia care, working patiently and compassionately to help each person feel safe, understood and respected as memory and daily tasks become more challenging. For those living with mental health needs, we offer steady, non judgemental companionship and practical support that promotes independence and confidence. Our carers are also experienced in supporting adults with physical disabilities and those with visual or hearing impairments, adapting how we communicate and assist so that every interaction feels natural and empowering. We proudly extend our support to younger adults too, recognising that quality home care is not defined by age but by the goals and aspirations of the individual. In practice, this means our care is shaped entirely around you. From help with personal care, medication and mobility, to preparing a favourite meal, sharing a cup of tea or accompanying you to a local appointment, every visit is guided by your preferences and pace. For families, it means peace of mind: knowing a familiar, well matched carer is arriving to support the person you love, and that you can stay closely involved in their care journey. We are proud to be rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring and Well led domains, and an Outstanding rating for being Responsive. That Outstanding recognition is particularly meaningful to us: it reflects our commitment to listening carefully, adapting quickly and shaping care around each person's changing needs. It tells families that when circumstances shift, whether gradually or suddenly, we respond with attentiveness, flexibility and heart. Choosing home care is one of the most important decisions a family can make, and we understand it often comes at an emotional time. If you are exploring options for yourself or a loved one in Midhurst or the wider West Sussex area, we would be delighted to have a gentle, no pressure conversation about how we might help. Whatever the next step looks like for your family, we are here to listen, to reassure and to walk alongside you.
Care provided at The Home Service (Care Agency)
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 September 2018
Read the full inspection report on the CQC website.
Common questions about The Home Service (Care Agency)
Where is The Home Service (Care Agency) located?
The Home Service (Care Agency) is a home care agency based in Midhurst, West Sussex (GU29 9LT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Home Service (Care Agency) provide?
The Home Service (Care Agency) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Home Service (Care Agency)'s CQC rating?
The Home Service (Care Agency) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 September 2018. You can read the full CQC report from the link on this page.
Does The Home Service (Care Agency) provide dementia care?
Yes. The Home Service (Care Agency) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Home Service (Care Agency)
Can they support someone living with dementia at home?
Yes. Yes. The Home Service (Care Agency) Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Home Service (Care Agency) Ltd covers roughly 10 miles from Midhurst.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
The Home Service (Care Agency) Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from The Home Service (Care Agency) Ltd. Actual fees depend on the room, the level of care and how it is funded.
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