My Homecare
My Homecare is a home care agency in Horsham, West Sussex (RH12 4SE). It holds a CQC rating of Good.
About My Homecare
We at My Homecare West Sussex are proud to offer dedicated home care across Horsham and the surrounding communities of West Sussex, supporting people to live well and independently in the place they know best: their own home. Based in the RH postcode area, our team works throughout Horsham and the wider South East region, bringing personalised support directly to people's doorsteps. Operating across this attractive market town and its neighbouring villages, we understand the local community and the importance of familiar surroundings in maintaining wellbeing, comfort, and a sense of belonging. Whether a loved one lives in a town centre flat or a quieter country cottage, our carers travel to meet them where they are, building trusted relationships that fit naturally into daily life. Our specialism is home care, which means we focus entirely on delivering thoughtful, tailored support within the home environment. In practice, this allows residents to keep their routines, hobbies, and connections to family and neighbours whilst receiving the help they need with everyday tasks. From assistance with personal care and medication reminders to companionship, meal preparation, and support with mobility, every care plan is shaped around the individual rather than fitted to a template. For families, this means peace of mind that a loved one is being looked after with patience and respect, and that care can flex as needs change over time. We work closely with relatives, keeping communication open and ensuring everyone feels informed, involved, and reassured. We are pleased to hold an overall Good rating from the Care Quality Commission, with Good ratings across all five inspection domains: Safe, Effective, Caring, Responsive, and Well led. This recognition reflects our ongoing commitment to delivering care that is consistently safe, attentive to the people we support, and thoughtfully managed. It is a standard we work hard to uphold every day, because behind every visit is a person who deserves kindness, dignity, and genuine attention. Choosing care for someone you love is rarely an easy decision, and we understand the questions and concerns that come with it. If you are exploring home care options in Horsham or anywhere across West Sussex, we warmly invite you to get in touch. Our team is here to listen, to answer your questions honestly, and to help you find the right path forward for your family. Whatever stage you are at, you are welcome to reach out at your own pace.
- Covers approximately 10 miles
- Last CQC inspection: 17 January 2020
Read the full inspection report on the CQC website.
How My Homecare West Sussex compares in Horsham
Measured against the 25 home care agencies registered in Horsham.
- CQC rating
- Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 17 January 2020. 15 of the 25 agencies have published a newer inspection report since.
- Registered
- November 2018. 16 of the 25 agencies registered more recently.
- Provider
- 2 services. Kindred Hearts Ltd runs 2 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Horsham.
The local picture: Horsham
What the numbers say about home care in Horsham, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 20,000. Rising to 24,600 by 2035, up 23%
- People aged 85 and over: 5,600. Rising to 8,700 by 2035, up 56%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 31%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 22 registered today.
- Choice of agencies: 79 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about My Homecare West Sussex
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 19 November 2018, so 7 years.
- Run by
- Kindred Hearts Ltd, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about My Homecare
Where is My Homecare located?
My Homecare is a home care agency based in Horsham, West Sussex (RH12 4SE), providing care to people in their own homes within approximately 10 miles of the area.
What is My Homecare's CQC rating?
My Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 January 2020. You can read the full CQC report from the link on this page.
Questions families ask about My Homecare
Can they support someone living with dementia at home?
No. My Homecare West Sussex does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. My Homecare West Sussex covers roughly 10 miles from Horsham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
My Homecare West Sussex has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from My Homecare West Sussex. Actual fees depend on the room, the level of care and how it is funded.
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