Abbey Care
Abbey Care is a home care agency in Haywards Heath, West Sussex (RH16 4LA). It holds a CQC rating of Good.
About Abbey Care
Abbey Care provides support in people's own homes in Haywards Heath and across West Sussex. We work with older people, with younger adults, with people living with dementia, with people who have a learning disability or autism, with people managing mental ill health, and with people whose physical disability or loss of sight or hearing makes everyday tasks harder than they used to be. Care at home works best when it is built around a real life rather than a template. So we ask the practical questions first. What time do you actually like to get up? Which parts of the day are difficult and which are fine? Who else is helping, and what do they need from us? From there we agree a plan, put it in writing and review it as often as it needs reviewing. Our staff help with washing and dressing, medication, meals, shopping, laundry and getting out and about, but a great deal of the value lies in continuity. When the same carers visit the same homes they learn what normal looks like for that person, and they notice quickly when something has changed. That is often what keeps a small problem from turning into a hospital admission. The Care Quality Commission rated us good at our most recent inspection. If you are thinking about support for yourself or for a relative, we are happy to visit, talk it through and be honest about what we can and cannot do.
Care provided at Abbey Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 October 2018
Read the full inspection report on the CQC website.
How Abbey Care compares in Mid Sussex
Measured against the 22 home care agencies registered in Mid Sussex.
- CQC rating
- Good. 16 of the 22 agencies (73%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 11 October 2018. 16 of the 22 agencies have published a newer inspection report since.
- Registered
- August 2017. 10 of the 22 agencies registered more recently.
- Provider
- One service. 3 F International Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Mid Sussex.
The local picture: Mid Sussex
What the numbers say about home care in Mid Sussex, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 21 registered today.
- Choice of agencies: 75 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Abbey Care
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 31 August 2017, so 9 years.
- Run by
- 3 F International Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Abbey Care
Where is Abbey Care located?
Abbey Care is a home care agency based in Haywards Heath, West Sussex (RH16 4LA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Abbey Care provide?
Abbey Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Abbey Care's CQC rating?
Abbey Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 October 2018. You can read the full CQC report from the link on this page.
Does Abbey Care provide dementia care?
Yes. Abbey Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Abbey Care
Can they support someone living with dementia at home?
Yes. Yes. Abbey Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Abbey Care covers roughly 10 miles from Haywards Heath.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Abbey Care has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Abbey Care. Actual fees depend on the room, the level of care and how it is funded.
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