Salisbury Support Services
Salisbury Support Services is a home care agency in Chichester, West Sussex (PO20 1DY). It holds a CQC rating of Good.
About Salisbury Support Services
We at Salisbury Support Services are proud to provide compassionate home care across Chichester and the wider West Sussex community, supporting people to live well in the place they know best: their own home. As a dedicated home care provider, we believe that thoughtful, personalised support can make all the difference to daily life. Operating throughout the PO postcode area, our team travels to those we support across Chichester and its surrounding villages, bringing warmth, reliability, and a familiar face to each visit. Whether someone lives in a town centre flat, a quiet country cottage, or a family home filled with memories, we adapt our approach to suit the individual environment, always treating each home with the respect it deserves. Our specialisms reflect the diverse community we serve. We provide tailored care for older people who wish to remain independent in later life, offering everything from companionship and help with daily routines to more comprehensive personal care. We also support younger adults and individuals living with learning disabilities or autism, recognising that good care looks different for everyone. In practice, this means we take time to understand each person's preferences, routines, and goals, working closely with families to build a support plan that genuinely fits their loved one's life. For relatives, this offers reassurance that the person they care about is being treated as an individual, not a number, and that consistent, dignified support is always close at hand. The Care Quality Commission has rated us Good overall, with Good ratings across the Safe, Effective, Caring, and Responsive domains following our most recent inspection in March 2023. This independent recognition reflects the care, attention, and professionalism our team brings to every visit. We also acknowledge that our Well-led domain was rated Requires Improvement, and we are committed to strengthening our leadership and management practices so that the quality experienced on the doorstep is matched by the quality of oversight behind the scenes. Honesty and continuous improvement are values we hold close. If you are exploring home care options for a parent, partner, relative, or friend in Chichester, we warmly invite you to get in touch. Choosing the right support is a deeply personal decision, and we are here to listen, answer your questions, and help you understand what good home care could look like for your family. Whatever stage you are at in your search, you are welcome to reach out for a friendly, no pressure conversation.
Care provided at Salisbury Support Services
- Older person care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 March 2023
Read the full inspection report on the CQC website.
How Salisbury Support Services compares in Chichester
Measured against the 32 home care agencies registered in Chichester.
- CQC rating
- Good. 19 of the 32 agencies (59%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 2 March 2023. 8 of the 32 agencies have published a newer inspection report since.
- Registered
- July 2015. 23 of the 32 agencies registered more recently.
- Provider
- One service. Salisbury Support Services Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Chichester.
The local picture: Chichester
What the numbers say about home care in Chichester, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,900. Rising to 23,600 by 2035, up 19%
- People aged 85 and over: 5,600. Rising to 8,400 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 27%
- Dementia diagnosis rate: 62%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 29 registered today.
- Choice of agencies: 60 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Salisbury Support Services
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 24 July 2015, so 11 years.
- Run by
- Salisbury Support Services Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Salisbury Support Services
Where is Salisbury Support Services located?
Salisbury Support Services is a home care agency based in Chichester, West Sussex (PO20 1DY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Salisbury Support Services provide?
Salisbury Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Salisbury Support Services's CQC rating?
Salisbury Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 March 2023. You can read the full CQC report from the link on this page.
Questions families ask about Salisbury Support Services
Can they support someone living with dementia at home?
No. Salisbury Support Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Salisbury Support Services covers roughly 10 miles from Chichester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Salisbury Support Services has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Salisbury Support Services. Actual fees depend on the room, the level of care and how it is funded.
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