Helping Hands
Helping Hands is a home care agency in Chichester, West Sussex (PO19 1PL). It holds a CQC rating of Good.
About Helping Hands
We at Helping Hands Chichester are proud to provide compassionate home care across Chichester and the surrounding West Sussex communities, supporting people to live well and safely in the place they know best: their own home. Being a home care agency rather than a residential setting means our care comes to you. From our base in the PO postcode area, our team travels out into the local community, delivering personalised support in familiar surroundings where memories, routines, and cherished belongings all remain close at hand. Whether someone lives in a family house on the outskirts of Chichester, a bungalow in a nearby village, or a flat closer to the city centre, we shape our visits around the rhythm of daily life at home. Our specialisms reflect the diverse needs of the people we support. We provide older person care, dementia care, and support for adults living with physical disabilities or visual and hearing impairments. We also work alongside younger adults and people with learning disabilities or autism, recognising that every person deserves care that respects their individuality, communication style, and personal goals. In practice, this means our support can range from a short daily visit to help with personal care, medication prompts, meal preparation, or companionship, through to more comprehensive packages for those living with complex conditions such as dementia. For families, this brings enormous peace of mind. Loved ones can remain in the home they treasure, whilst relatives gain the reassurance that trained, thoughtful carers are stepping in regularly to help. We understand that inviting someone into a family member's home is a significant decision, and we take great care to build trusting, consistent relationships between our carers and the people they support. The Care Quality Commission has rated us Good overall, with Good ratings across the Safe, Effective, Caring, and Responsive domains. This independent recognition reflects our ongoing commitment to safe, kind, and person centred care. The Well-led domain was rated Requires Improvement at our most recent inspection, and we take that feedback seriously as a constructive prompt to keep strengthening our leadership, oversight, and continuous improvement so that every family who chooses us receives the very best of what home care can offer. If you are exploring care options for yourself or someone you love in Chichester, we warmly invite you to get in touch. We are happy to answer questions, talk through what good home care can look like, and help you feel confident about the next step. Whatever your situation, we are here to listen and to help.
Care provided at Helping Hands
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 February 2020
Read the full inspection report on the CQC website.
How Helping Hands Chichester compares in Chichester
Measured against the 32 home care agencies registered in Chichester.
- CQC rating
- Good. 19 of the 32 agencies (59%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 12 February 2020. 15 of the 32 agencies have published a newer inspection report since.
- Registered
- January 2019. 17 of the 32 agencies registered more recently.
- Provider
- 151 services. Midshires Care Limited runs 151 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Chichester.
The local picture: Chichester
What the numbers say about home care in Chichester, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,900. Rising to 23,600 by 2035, up 19%
- People aged 85 and over: 5,600. Rising to 8,400 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 27%
- Dementia diagnosis rate: 62%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 29 registered today.
- Choice of agencies: 60 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Helping Hands Chichester
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 15 January 2019, so 7 years.
- Run by
- Midshires Care Limited, which runs 151 adult social care services in England. 131 of the 134 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Chichester, West Sussex (PO19 1PL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 February 2020. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Chichester is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Chichester covers roughly 10 miles from Chichester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Helping Hands Chichester has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Helping Hands Chichester. Actual fees depend on the room, the level of care and how it is funded.
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