Coastal Homecare (Mid-Sussex)
Coastal Homecare (Mid-Sussex) is a home care agency in Burgess Hill, West Sussex (RH15 9BQ). It holds a CQC rating of Good.
About Coastal Homecare (Mid-Sussex)
We at Coastal Homecare (Mid-Sussex) are proud to provide compassionate home care across Burgess Hill and the surrounding West Sussex communities. As a dedicated domiciliary care agency, we support people to live well in the place they know and love best: their own home. Operating from the RH postcode area, our team is well placed to reach families throughout Burgess Hill and the wider Mid Sussex region. Being part of the South East community means we understand the rhythms of local life, from quiet village lanes to bustling town centres, and we tailor our visits to fit seamlessly around the routines, preferences and personalities of those we support. Home care, by its very nature, is deeply personal. We offer specialist support across a broad range of needs, including older person care, dementia care, mental health support, and care for adults living with a learning disability or autism. We also support younger adults, individuals with physical disabilities, and those with visual or hearing impairments. In practice, this means we take time to understand each person as an individual: their history, their hopes, their daily preferences and the small things that bring comfort and joy. Whether someone needs a reassuring morning visit, help with personal care, support with medication, companionship through the afternoon, or more comprehensive assistance throughout the day, our approach is always shaped around the person, never the other way round. For families, our role often extends beyond practical care. We become a trusted point of contact, a familiar friendly presence, and a reliable source of reassurance when loved ones cannot always be there in person. We know how much peace of mind matters when a parent, partner or relative is being supported at home, and we work hard to communicate openly and consistently with everyone involved in a person's care. Our commitment to quality is reflected in our CQC rating of Good across every domain assessed: Safe, Effective, Caring, Responsive and Well led. This independent recognition reassures families that the support we provide meets the standards expected by the regulator, and that we take our responsibilities to those in our care seriously. We see this rating not as a finishing line but as a foundation we continually build upon, listening to feedback, refining our practice, and investing in the training and wellbeing of our team. Choosing home care is a significant decision, and we understand the emotions that come with it. If you are exploring options for yourself or someone dear to you in Burgess Hill or nearby, we warmly invite you to get in touch. We will listen carefully, answer your questions honestly, and help you understand whether our support is the right fit. Whatever you decide, we are here to make the journey a little easier.
Care provided at Coastal Homecare (Mid-Sussex)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 17 May 2019
Read the full inspection report on the CQC website.
How Coastal Homecare (Mid-Sussex) compares in Mid Sussex
Measured against the 22 home care agencies registered in Mid Sussex.
- CQC rating
- Good. 16 of the 22 agencies (73%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 17 May 2019. 12 of the 22 agencies have published a newer inspection report since.
- Registered
- April 2018. 8 of the 22 agencies registered more recently.
- Provider
- 3 services. Coastal Homecare (Hove) Limited runs 3 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Mid Sussex.
The local picture: Mid Sussex
What the numbers say about home care in Mid Sussex, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 21 registered today.
- Choice of agencies: 75 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Coastal Homecare (Mid-Sussex)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 April 2018, so 8 years.
- Run by
- Coastal Homecare (Hove) Limited, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Coastal Homecare (Mid-Sussex)
Where is Coastal Homecare (Mid-Sussex) located?
Coastal Homecare (Mid-Sussex) is a home care agency based in Burgess Hill, West Sussex (RH15 9BQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Coastal Homecare (Mid-Sussex) provide?
Coastal Homecare (Mid-Sussex) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Coastal Homecare (Mid-Sussex)'s CQC rating?
Coastal Homecare (Mid-Sussex) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 May 2019. You can read the full CQC report from the link on this page.
Does Coastal Homecare (Mid-Sussex) provide dementia care?
Yes. Coastal Homecare (Mid-Sussex) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Coastal Homecare (Mid-Sussex)
Can they support someone living with dementia at home?
Yes. Yes. Coastal Homecare (Mid-Sussex) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Coastal Homecare (Mid-Sussex) covers roughly 10 miles from Burgess Hill.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Coastal Homecare (Mid-Sussex) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Coastal Homecare (Mid-Sussex). Actual fees depend on the room, the level of care and how it is funded.
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