INFINITYCARE365
INFINITYCARE365 is a home care agency in Billingshurst, West Sussex (RH14 9SJ). It holds a CQC rating of Requires Improvement.
About INFINITYCARE365
INFINITYCARE365 is a home care agency based in Billingshurst, supporting people in their own homes across West Sussex. We work with older people and younger adults, with people living with dementia and with people who have physical disabilities, and our purpose is to help people stay in a home they know for as long as they wish to. Our visits are shaped by the person. They may include help to wash and dress, support with medication, preparing meals, assistance with mobility and moving safely about the home, light household tasks, or company and help to get out to appointments and to see people. Some clients need a single short call each day and others need support several times over. We want to be straightforward about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We have accepted those findings rather than argued with them, and we are working through the areas identified, with closer attention to our care planning, our record keeping, our staff training and the way we respond when a client or a relative raises a concern. We would rather talk openly with anyone considering us about what has changed and what is still in progress. If you are looking for care at home around Billingshurst, we are glad to visit, answer questions and let you judge us on how we work.
Care provided at INFINITYCARE365
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 30 June 2025
Read the full inspection report on the CQC website.
How INFINITYCARE365 LTD compares in Horsham
Measured against the 25 home care agencies registered in Horsham.
- CQC rating
- Requires improvement. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 30 June 2025. 2 of the 25 agencies have published a newer inspection report since.
- Registered
- November 2022. 9 of the 25 agencies registered more recently.
- Provider
- One service. INFINITYCARE365 LTD runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Horsham.
The local picture: Horsham
What the numbers say about home care in Horsham, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 20,000. Rising to 24,600 by 2035, up 23%
- People aged 85 and over: 5,600. Rising to 8,700 by 2035, up 56%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 31%
- Dementia diagnosis rate: 59%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 22 registered today.
- Choice of agencies: 79 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about INFINITYCARE365 LTD
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 November 2022, so 3 years.
- Run by
- INFINITYCARE365 LTD, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about INFINITYCARE365
Where is INFINITYCARE365 located?
INFINITYCARE365 is a home care agency based in Billingshurst, West Sussex (RH14 9SJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does INFINITYCARE365 provide?
INFINITYCARE365 is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is INFINITYCARE365's CQC rating?
INFINITYCARE365 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 30 June 2025. You can read the full CQC report from the link on this page.
Does INFINITYCARE365 provide dementia care?
Yes. INFINITYCARE365 supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about INFINITYCARE365
Can they support someone living with dementia at home?
Yes. Yes. INFINITYCARE365 LTD is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. INFINITYCARE365 LTD covers roughly 10 miles from Billingshurst.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
INFINITYCARE365 LTD has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from INFINITYCARE365 LTD. Actual fees depend on the room, the level of care and how it is funded.
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