Phoenix Gold Homecare Main Office
Phoenix Gold Homecare Main Office is a home care agency in Nuneaton, Warwickshire (CV11 5QJ). It holds a CQC rating of Requires Improvement.
About Phoenix Gold Homecare Main Office
We are Phoenix Gold Homecare, based in Nuneaton, and we provide care in people's own homes across Warwickshire. We support older people, including many living with dementia, people living with mental ill health, people with physical disabilities, people living with sight or hearing loss, and younger adults. Every arrangement begins with a conversation in the person's own home. How does the day run now? What has become difficult? What do you still want to do for yourself, and where would help genuinely help? From those answers we agree the visits, and we expect to revise them as circumstances move. Support might be a short call in the morning, a prompt and a check with medication, a meal cooked and eaten with company, help getting safely about the house, or several calls a day. We should be straightforward about our position. Our most recent overall rating from the Care Quality Commission is requires improvement. We have looked carefully at what was raised and putting those points right is where our attention is concentrated now. We would rather tell you that ourselves and be asked about it than have you find it later. Alongside that, the thing we work hardest at is consistency: sending the same carers to the same households, and letting families know promptly when a visit has to change. If you would like to talk about support for yourself or a relative, please ring us and ask us anything you like.
Care provided at Phoenix Gold Homecare Main Office
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 21 June 2019
Read the full inspection report on the CQC website.
Common questions about Phoenix Gold Homecare Main Office
Where is Phoenix Gold Homecare Main Office located?
Phoenix Gold Homecare Main Office is a home care agency based in Nuneaton, Warwickshire (CV11 5QJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Phoenix Gold Homecare Main Office provide?
Phoenix Gold Homecare Main Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Phoenix Gold Homecare Main Office's CQC rating?
Phoenix Gold Homecare Main Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 June 2019. You can read the full CQC report from the link on this page.
Does Phoenix Gold Homecare Main Office provide dementia care?
Yes. Phoenix Gold Homecare Main Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Phoenix Gold Homecare Main Office
Can they support someone living with dementia at home?
Yes. Yes. Phoenix Gold Homecare Main Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Phoenix Gold Homecare Main Office covers roughly 10 miles from Nuneaton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Phoenix Gold Homecare Main Office has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Phoenix Gold Homecare Main Office. Actual fees depend on the room, the level of care and how it is funded.
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