Exceptional Care Services
Exceptional Care Services is a home care agency in Nuneaton, Warwickshire (CV10 7RH). It holds a CQC rating of Requires Improvement.
About Exceptional Care Services
We at Exceptional Care Services are proud to provide compassionate home care to individuals and families across Nuneaton and the wider Warwickshire area. As a dedicated home care agency, we bring professional support directly into the place people love most: their own home. Operating throughout Nuneaton and surrounding communities within the CV postcode area, our team travels to those who need us across the West Midlands region. We understand that remaining in familiar surroundings, close to cherished memories, neighbours, and routines, can make all the difference to a person's wellbeing. That is why our care is delivered in the comfort of each individual's own residence, tailored to fit the rhythm of their daily life rather than asking them to fit into ours. Our care covers a broad range of needs, ensuring that we can support people through many stages and circumstances of life. We specialise in Older Person Care, providing the steady, respectful assistance that helps individuals maintain their independence and dignity as they grow older. Our Dementia Care is delivered with patience, understanding, and a deep awareness of how important consistency and gentle reassurance are for those living with cognitive change. For people with a Physical Disability, we offer practical, thoughtful support that focuses on enabling rather than restricting, helping each person live life on their own terms. We also extend our care to Younger Adults, recognising that meaningful, personalised support is just as important at every age. In practice, this means our visits are shaped around the individual. Whether it is help with personal care first thing in the morning, support with medication, assistance preparing a meal, companionship during the afternoon, or reassurance at bedtime, we work closely with families to design a plan that genuinely reflects what each person needs and prefers. Loved ones can take comfort in knowing that someone trusted is checking in, lending a hand, and offering kindness when they cannot be there themselves. Exceptional Care Services is currently awaiting its first Care Quality Commission inspection and therefore holds a status of Not Yet Rated. For families, this simply means that the CQC has yet to carry out a formal review of our care. We remain fully registered and committed to meeting the standards expected of every regulated home care provider, and we welcome open conversations with families about our approach, our team, and how we work. Choosing care for someone you love is one of the most important decisions a family can make, and we know it is rarely an easy one. If you are exploring home care in Nuneaton for a parent, partner, relative, or yourself, we would be glad to talk with you, listen to your circumstances, and explain how we may be able to help. Please reach out to arrange a friendly, no obligation conversation, and let us walk alongside you as you consider the next step.
Care provided at Exceptional Care Services
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 May 2026
Read the full inspection report on the CQC website.
Common questions about Exceptional Care Services
Where is Exceptional Care Services located?
Exceptional Care Services is a home care agency based in Nuneaton, Warwickshire (CV10 7RH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Exceptional Care Services provide?
Exceptional Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Exceptional Care Services's CQC rating?
Exceptional Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 May 2026. You can read the full CQC report from the link on this page.
Does Exceptional Care Services provide dementia care?
Yes. Exceptional Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Exceptional Care Services
Can they support someone living with dementia at home?
Yes. Yes. Exceptional Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Exceptional Care Services covers roughly 10 miles from Nuneaton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Exceptional Care Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Exceptional Care Services. Actual fees depend on the room, the level of care and how it is funded.
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