Vitalitycare and Support Services

Vitalitycare and Support Services is a home care agency in Walsall, Walsall (WS9 8PT). It holds a CQC rating of Requires Improvement.
About Vitalitycare and Support Services
We provide care at home in Walsall. Those we support include older adults, people living with dementia, autistic adults and people with learning disabilities, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. Our work covers personal care, help with medication, meals, shopping and keeping a household running, together with the company a regular visit brings. We try to aim that help at what has genuinely become difficult rather than taking over what somebody can still manage themselves. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather put that here than have a family find it elsewhere and wonder why we said nothing about it. We accept what was identified and we are working through it. We are not going to claim in a paragraph that everything is resolved, because that is not something we could honestly promise. What we would ask is that anybody considering us puts the question to us directly and presses for specifics: what was found, what has changed, what is still in hand. We would also encourage people to speak to those we already visit, since their view of us is worth more than ours. We would far rather be judged on that than on anything we could write here.
Care provided at Vitalitycare and Support Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 August 2020
Read the full inspection report on the CQC website.
Common questions about Vitalitycare and Support Services
Where is Vitalitycare and Support Services located?
Vitalitycare and Support Services is a home care agency based in Walsall, Walsall (WS9 8PT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Vitalitycare and Support Services provide?
Vitalitycare and Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Vitalitycare and Support Services's CQC rating?
Vitalitycare and Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 August 2020. You can read the full CQC report from the link on this page.
Does Vitalitycare and Support Services provide dementia care?
Yes. Vitalitycare and Support Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Vitalitycare and Support Services
Can they support someone living with dementia at home?
Yes. Yes. Vitalitycare and Support Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Vitalitycare and Support Services covers roughly 10 miles from Walsall.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Vitalitycare and Support Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Vitalitycare and Support Services. Actual fees depend on the room, the level of care and how it is funded.
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