Pivotal Home Care
Pivotal Home Care is a home care agency in Manchester, Trafford (M32 9RU). It holds a CQC rating of Requires Improvement.
About Pivotal Home Care
Pivotal Home Care provides support in people's own homes in Trafford and across Manchester. Our work is to give people enough help to carry on living in their own houses, delivered by carers they know. We visit older people needing assistance with washing, dressing, meals and medication, and people living with dementia, where familiar faces and a settled routine count for a great deal. We support adults who have a learning disability, autistic adults, people with a physical disability, including safe help with moving and transfers, and younger adults needing support to live independently. We want to be plain about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We are working through what was identified, with attention to staff supervision, record keeping and making sure that visits are delivered as planned and at the agreed times. We would rather tell you that ourselves and answer your questions than have you come across it elsewhere. All support starts with a home visit and a proper conversation about what is needed. Plans are written in plain language, reviewed regularly and changed when they are not working. Please get in touch if you would like to talk it through.
Care provided at Pivotal Home Care
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 April 2026
Read the full inspection report on the CQC website.
Common questions about Pivotal Home Care
Where is Pivotal Home Care located?
Pivotal Home Care is a home care agency based in Manchester, Trafford (M32 9RU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Pivotal Home Care provide?
Pivotal Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Pivotal Home Care's CQC rating?
Pivotal Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 April 2026. You can read the full CQC report from the link on this page.
Does Pivotal Home Care provide dementia care?
Yes. Pivotal Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Pivotal Home Care
Can they support someone living with dementia at home?
Yes. Yes. Pivotal Home Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Pivotal Home Care covers roughly 10 miles from Manchester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Pivotal Home Care has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Pivotal Home Care. Actual fees depend on the room, the level of care and how it is funded.
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