Prime Support Service

Prime Support Service is a home care agency in Altrincham, Trafford (WA15 9SQ). It holds a CQC rating of Good.
About Prime Support Service
Prime Support provides home care to people in Altrincham and across Trafford. We support older people, people living with dementia, autistic adults and adults with a learning disability, people managing mental health conditions, people with a physical disability, people with a visual or hearing impairment and younger adults. We are clear with ourselves that these are different kinds of work, and that treating them as one would be a way of doing all of them poorly. So every package is planned individually. The first conversation takes as long as it needs, with the person and anyone they want present, and we ask the questions that referral forms never reach. What do you still want to do for yourself. What time does your medication really need to be taken. What makes a morning go badly. Who should we ring when something changes. We keep consistent carers with the same people wherever the rota allows, and our staff are trained for the specific needs they will meet. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Prime Support Service
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 May 2019
Read the full inspection report on the CQC website.
Common questions about Prime Support Service
Where is Prime Support Service located?
Prime Support Service is a home care agency based in Altrincham, Trafford (WA15 9SQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Prime Support Service provide?
Prime Support Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Prime Support Service's CQC rating?
Prime Support Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 May 2019. You can read the full CQC report from the link on this page.
Does Prime Support Service provide dementia care?
Yes. Prime Support Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Prime Support Service
Can they support someone living with dementia at home?
Yes. Yes. Prime Support Service Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Prime Support Service Limited covers roughly 10 miles from Altrincham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Prime Support Service Limited has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Prime Support Service Limited. Actual fees depend on the room, the level of care and how it is funded.
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