CARE DIRECT EAST
CARE DIRECT EAST is a home care agency in London, Tower Hamlets (E1 5HU).
About CARE DIRECT EAST
We at Care Direct East are proud to provide compassionate home care across London, bringing professional support directly into the homes of those we look after in Tower Hamlets and the surrounding areas of the E postcode district. As a dedicated home care agency, we believe that familiar surroundings are often the very best place to receive care. Operating throughout Tower Hamlets and neighbouring London communities, our team travels to residents in their own homes, meaning there is no need to leave behind treasured belongings, favourite armchairs, or the comforting rhythms of everyday life. Whether someone lives in a family house, a flat, or sheltered accommodation, we adapt our approach to suit each individual environment, working respectfully alongside family routines and personal preferences. Our care is designed to support a wide range of needs. We provide specialist care for older people, offering assistance with daily tasks, personal care, medication support, and meaningful companionship. For those living with dementia, we take time to build trusting relationships, using patience and gentle consistency to help residents feel safe and understood. Families caring for a loved one with dementia often carry a heavy emotional weight, and our team is here to share that journey with warmth and reliability. We also support adults with mental health needs, providing steady, non judgemental care that respects each person's dignity and independence. For residents with physical disabilities, we offer practical assistance that promotes autonomy, whether that involves mobility support, help with daily living tasks, or enabling participation in the activities that bring joy and purpose. Our experience with visual and hearing impairment means we understand the importance of clear communication, thoughtful adaptations, and taking the time needed to make every interaction feel comfortable and inclusive. Younger adults are equally welcomed within our care community. We recognise that care needs are not defined by age, and we tailor our support to reflect the aspirations, interests, and lifestyles of the individuals we assist. This person centred approach runs through everything we do, ensuring that care never feels like a one size fits all arrangement. For families, choosing home care can feel like a significant decision. Our role is to make that decision easier by working in genuine partnership with relatives, keeping communication open, and being responsive when circumstances change. We understand the peace of mind that comes from knowing a loved one is being cared for by people who genuinely listen. Care Direct East is currently listed as Not Yet Rated by the Care Quality Commission. This simply means that a full inspection has not yet taken place, which is common for providers at particular stages of their operational journey. We remain fully committed to meeting and exceeding the standards expected of all regulated care providers in England, and we welcome conversations with families who wish to learn more about our approach, our team, and the safeguards we have in place. If you are exploring home care options for yourself or a loved one in Tower Hamlets or the wider East London area, we warmly invite you to get in touch. Every family's situation is unique, and we would be delighted to talk through your needs, answer your questions, and help you feel confident about the next steps. Compassionate care begins with a conversation, and we are here whenever you are ready.
Care provided at CARE DIRECT EAST
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about CARE DIRECT EAST
Where is CARE DIRECT EAST located?
CARE DIRECT EAST is a home care agency based in London, Tower Hamlets (E1 5HU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does CARE DIRECT EAST provide?
CARE DIRECT EAST is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does CARE DIRECT EAST provide dementia care?
Yes. CARE DIRECT EAST supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about CARE DIRECT EAST
Can they support someone living with dementia at home?
Yes. Yes. CARE DIRECT EAST is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. CARE DIRECT EAST covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
CARE DIRECT EAST has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from CARE DIRECT EAST. Actual fees depend on the room, the level of care and how it is funded.
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