Acestar Care
Acestar Care is a home care agency in London, Tower Hamlets (E1 3FT).
About Acestar Care
Acestar Care provides care at home for people across Tower Hamlets and the wider east of London. We are a home care agency, so everything happens where you live, on your terms, in your own surroundings. We support a broad range of people. Older people make up much of our work, including many living with dementia, and we also support adults with a learning disability and autistic adults, people living with mental health conditions, people with physical disabilities, and people with a visual or hearing impairment. Younger adults are part of our work too. Supporting such different people well means resisting the temptation to standardise, so we plan each person's support from scratch after talking properly with them and with anyone they want involved. Our visits might cover help with washing and dressing, support with medication, meals, shopping and keeping on top of the house, or accompanying someone to appointments and out into their community. In a city this varied we also pay attention to language, culture and food, because care that ignores those things is not really personal at all. We are registered with the Care Quality Commission and have not yet received an overall rating. Until then, we would rather you judged us by asking hard questions and speaking to the people we already support. If you are looking into care for yourself or a relative, get in touch and we will talk it through with you properly, with no pressure to decide anything quickly.
Care provided at Acestar Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Acestar Care
Where is Acestar Care located?
Acestar Care is a home care agency based in London, Tower Hamlets (E1 3FT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Acestar Care provide?
Acestar Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Acestar Care provide dementia care?
Yes. Acestar Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Acestar Care
Can they support someone living with dementia at home?
Yes. Yes. Acestar Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Acestar Care covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Acestar Care has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Acestar Care. Actual fees depend on the room, the level of care and how it is funded.
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