360 Complex Care
360 Complex Care is a home care agency in London, Tower Hamlets (E14 5RE).
About 360 Complex Care
We at 360 Complex Care London are proud to offer specialist home care across London and the wider Tower Hamlets community, bringing compassionate, professional support directly into the homes of those who need it most. As a dedicated home care agency based in the E postcode area, we understand that remaining in familiar surroundings can make all the difference to a person's wellbeing, confidence, and quality of life. Our team supports individuals throughout Tower Hamlets and the surrounding London boroughs, delivering care that is shaped entirely around each person we visit. Rather than expecting people to adapt to a care setting, we come to you, ensuring that daily routines, personal preferences, and family life remain at the heart of everything. Whether that means early morning support to start the day well, help with meals and medication, or companionship during quieter afternoons, our approach is always centred on the individual. We specialise in complex care needs, and our expertise covers several important areas. For adults living with a learning disability or autism, we provide thoughtful, patient support that respects each person's communication style, sensory needs, and personal goals. We work closely with families to build trust gradually, ensuring that the people we care for feel genuinely understood and empowered to live as independently as possible. For those with a physical disability, our team offers practical, dignified assistance with mobility, personal care, and everyday tasks that can otherwise feel overwhelming. We believe that receiving support should never mean losing autonomy, and we take great care to work alongside residents rather than simply doing things for them. From helping someone maintain a cherished hobby to enabling safe access around the home, we focus on what matters most to each individual. We also support people living with visual or hearing impairment, adapting our communication and care techniques to suit each person's needs. Our carers are attentive to the small details that make a real difference, whether that involves clear verbal descriptions, patient use of preferred communication methods, or simply taking the time to ensure a person feels informed, safe, and respected in every interaction. For families, we know how much thought and worry goes into arranging care for a loved one. Choosing home care is often deeply personal, and it can bring up questions about safety, consistency, and trust. Our aim is to ease that burden by offering clear communication, reliable visits, and a team that genuinely cares about the people they support. We keep families informed and involved, because good care is always a partnership. As a newer presence on the Care Quality Commission's register, our service is currently listed as Not Yet Rated. This simply means we have not yet been through a full inspection cycle, and we welcome the opportunity to demonstrate our standards openly when the time comes. In the meantime, we hold ourselves to the highest professional expectations, following best practice guidance, investing in ongoing training for our team, and listening carefully to feedback from the people we support and their loved ones. Transparency matters to us, and we are always happy to talk through our approach, our policies, and the way we recruit and develop our carers. Our location within the E postcode area places us within easy reach of communities right across east London and beyond, allowing us to respond promptly and build strong, lasting relationships with the people and families we serve. Tower Hamlets is a wonderfully diverse borough, and we take pride in offering culturally sensitive care that reflects the many backgrounds, languages, and traditions of the people who call this part of London home. If you are exploring home care options for yourself or someone you love, we understand that this can feel like a significant step. Please do reach out to us for a conversation. We are happy to answer questions, talk through what support might look like in practice, and take the time to understand what matters to you. Whether you are planning ahead or need care to begin soon, our team at 360 Complex Care London is here to listen, guide, and prov
Care provided at 360 Complex Care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about 360 Complex Care
Where is 360 Complex Care located?
360 Complex Care is a home care agency based in London, Tower Hamlets (E14 5RE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does 360 Complex Care provide?
360 Complex Care is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Questions families ask about 360 Complex Care
Can they support someone living with dementia at home?
No. 360 Complex Care - London does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. 360 Complex Care - London covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
360 Complex Care - London has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from 360 Complex Care - London. Actual fees depend on the room, the level of care and how it is funded.
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