Kensa Health and South Hams

Kensa Health and South Hams is a home care agency in Torquay, Torbay (TQ2 5UW). It holds a CQC rating of Good.

About Kensa Health and South Hams

We at Kensa Health Torbay and South Hams are proud to provide compassionate home care across Torquay and the surrounding communities of Torbay and the South Hams. As a dedicated home care agency, we bring professional, personalised support directly into the places our clients know and love best: their own homes. Operating throughout the beautiful TQ postcode area, we serve individuals and families across the coastal towns and rural villages of the South West. Because our care is delivered in your own home, the environment is one you already treasure, whether that is a family house filled with memories, a quiet bungalow, or a flat overlooking the bay. Our role is to fit gently around your daily life, helping you remain safe, comfortable, and independent in familiar surroundings. Our team supports a wide range of people with diverse needs. We specialise in older person care and dementia care, providing patient, understanding support for those living with memory loss and age related conditions. For families, this means peace of mind knowing a trusted carer is on hand to assist with daily routines, medication reminders, personal care, and companionship. We also support younger adults and those living with learning disabilities or autism, tailoring our approach to promote independence, confidence, and meaningful engagement with the wider community. Mental health support forms another important part of what we offer, with our carers trained to provide sensitive, respectful assistance to individuals managing a variety of conditions. We also care for people with physical disabilities and those living with visual or hearing impairments, adapting our communication and practical support to suit each person's preferences and abilities. Whatever the need, our aim is always the same: to enable each client to live as fully and independently as possible, with dignity at the heart of everything we do. For families, choosing home care is often an emotional decision. We understand the weight of that choice, which is why we work closely with relatives to build care plans that reflect the whole person, their history, their preferences, and their hopes. Regular communication ensures loved ones stay informed and reassured, whether they live nearby in Torquay or further afield. Following our most recent Care Quality Commission inspection in August 2023, we were rated Good overall, with Good ratings across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the standards we set for ourselves every day and the trust our clients place in our team. It is an independent assurance that the care we deliver is safe, thoughtful, responsive to individual needs, and led by a team committed to continual improvement. If you are exploring home care options for yourself or someone you love in Torquay, Torbay, or the South Hams, we would be delighted to hear from you. Please reach out for a warm, no obligation conversation about how we can help. Choosing the right care is one of the most important decisions a family can make, and we are here to walk alongside you every step of the way.

Care provided at Kensa Health and South Hams

Read the full inspection report on the CQC website.

Common questions about Kensa Health and South Hams

Where is Kensa Health and South Hams located?

Kensa Health and South Hams is a home care agency based in Torquay, Torbay (TQ2 5UW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Kensa Health and South Hams provide?

Kensa Health and South Hams is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Kensa Health and South Hams's CQC rating?

Kensa Health and South Hams is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 August 2023. You can read the full CQC report from the link on this page.

Does Kensa Health and South Hams provide dementia care?

Yes. Kensa Health and South Hams supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Kensa Health and South Hams

Can they support someone living with dementia at home?

Yes. Yes. Kensa Health Torbay and South Hams is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Kensa Health Torbay and South Hams covers roughly 10 miles from Torquay.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Kensa Health Torbay and South Hams has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Kensa Health Torbay and South Hams. Actual fees depend on the room, the level of care and how it is funded.

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