Helping Hands
Helping Hands is a home care agency in Torquay, Torbay (TQ2 5QW). It holds a CQC rating of Good.
About Helping Hands
Helping Hands Torquay is a home care agency supporting people in their own homes across Torbay and the surrounding area. We visit older people and younger adults, people living with dementia, people with a physical disability and people with a visual or hearing impairment. Calls range from a single short visit each morning through to several a day, covering personal care, medication, meals, help to move about the home safely, shopping, appointments and company. Continuity is where we put most of our planning effort. Sending whoever happens to be nearest is easier to arrange and produces a procession of strangers arriving at the most personal moments of somebody's day. Building a small regular team around each person takes more work, and it means the person at the door knows the household, knows where things are kept and knows what the person is normally like. Support is agreed with the individual and with anyone they want involved, written in plain language and revisited as circumstances change. Our most recent overall rating from the Care Quality Commission is good. If you are arranging care at home locally, please get in touch. We will talk through what would help and be honest about the point at which visiting care stops being enough on its own.
Care provided at Helping Hands
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 29 May 2019
Read the full inspection report on the CQC website.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Torquay, Torbay (TQ2 5QW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 May 2019. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Torquay is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Torquay covers roughly 10 miles from Torquay.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Helping Hands Torquay has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Helping Hands Torquay. Actual fees depend on the room, the level of care and how it is funded.
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