Onovok
Onovok is a home care agency in Upminster, Thurrock (RM14 3TU).
About Onovok
We at Onovok are proud to offer compassionate home care across Upminster and the wider Thurrock area, supporting individuals to live safely and comfortably within the place they know best: their own home. Based in the RM postcode area, our team is well positioned to reach families throughout Upminster and neighbouring communities across Thurrock and the East region. Because we deliver care in your own home, the environment remains familiar, personal, and shaped by the memories and belongings that make it yours. Rather than adjusting to a new setting, our team quietly integrates into daily life, respecting routines, preferences, and the small comforts that matter most to each person we support. Our care covers a broad range of needs, including older person care, dementia care, support for younger adults, and assistance for those living with a physical disability. In practice, this means that whether a loved one requires gentle companionship and help with everyday tasks, or more specialised support with the challenges of memory loss, we tailor our approach to the individual. For families navigating a dementia diagnosis, we focus on patience, consistency, and reassuring routines that can ease anxiety and preserve dignity. For younger adults and those with physical disabilities, our emphasis is on enabling independence, encouraging choice, and supporting personal goals rather than simply managing needs. Home care with us is about being a steady, trusted presence, whether that involves a short daily visit or more comprehensive ongoing support. As a newer presence within the regulated care landscape, Onovok is currently listed with the Care Quality Commission as Not Yet Rated. This simply reflects that a full inspection has not yet taken place, and it gives families the opportunity to form their own impression through direct conversation, questions, and getting to know our team. We welcome that dialogue wholeheartedly, and we believe transparency and openness are the foundations of trust in care. If you are exploring home care options in Upminster for yourself or someone you love, we warmly invite you to get in touch. A thoughtful conversation is often the best first step, and we are here to listen, answer your questions, and help you consider what truly good support might look like for your family.
Care provided at Onovok
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Onovok
Where is Onovok located?
Onovok is a home care agency based in Upminster, Thurrock (RM14 3TU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Onovok provide?
Onovok is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Onovok provide dementia care?
Yes. Onovok supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Onovok
Can they support someone living with dementia at home?
Yes. Yes. Onovok Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Onovok Limited covers roughly 10 miles from Upminster.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Onovok Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Onovok Limited. Actual fees depend on the room, the level of care and how it is funded.
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