1st Central Care
1st Central Care is a home care agency in Stanford-le-hope, Thurrock (SS17 7EJ). It holds a CQC rating of Requires Improvement.
About 1st Central Care
We at 1st Central Care are a home care agency based in Stanford-le-Hope, Thurrock, providing personalised support to individuals in the comfort and familiarity of their own homes across the local community. As a domiciliary care provider, we bring our support directly to those who wish to remain independent within the place they know best. Operating from the SS postcode area of Stanford-le-Hope, we are well positioned to serve older people, younger adults, and families throughout Thurrock and the surrounding East of England neighbourhoods, with care shaped around each person's daily routine, home environment, and personal preferences. Our team is experienced in a range of specialisms, including older person care, dementia care, and support for adults living with a physical disability. For families, this means practical, compassionate help with everyday tasks, from personal care and mobility assistance to companionship and support with the routines that make life feel settled and secure. For those living with dementia, we understand the reassurance that comes from being cared for in familiar surroundings, and we work sensitively to promote dignity, calm, and continuity. For younger adults, our approach focuses on enabling independence and supporting individual goals, whilst offering families the peace of mind that a trusted team is close at hand. We recognise that inviting a care provider into your home is a significant decision, and we treat that trust with the seriousness it deserves. Every care plan is tailored, and we work closely with families to ensure that the support we deliver reflects what truly matters to the person receiving it. In terms of external assessment, the Care Quality Commission currently rates 1st Central Care as Requires Improvement overall, following our most recent inspection. We want to be transparent with families considering our support: the CQC identified areas across safety, effectiveness, caring, responsiveness, and leadership where progress is needed, with the safe domain rated Inadequate. We take these findings seriously and are committed to listening, learning, and strengthening our practice so that every person we support experiences care that is consistently safe, thoughtful, and responsive to their needs. We welcome open conversations with families about the steps we are taking and the improvements underway. If you are exploring home care options in Stanford-le-Hope or the wider Thurrock area for a loved one, we would be glad to hear from you. Please get in touch to discuss your family's needs, ask any questions you may have, and learn more about how we can support life at home with warmth, respect, and understanding.
Care provided at 1st Central Care
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 May 2026
Read the full inspection report on the CQC website.
Common questions about 1st Central Care
Where is 1st Central Care located?
1st Central Care is a home care agency based in Stanford-le-hope, Thurrock (SS17 7EJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does 1st Central Care provide?
1st Central Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is 1st Central Care's CQC rating?
1st Central Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 May 2026. You can read the full CQC report from the link on this page.
Does 1st Central Care provide dementia care?
Yes. 1st Central Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about 1st Central Care
Can they support someone living with dementia at home?
Yes. Yes. 1st Central Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. 1st Central Care Ltd covers roughly 10 miles from Stanford-le-hope.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
1st Central Care Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from 1st Central Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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