Unite Highland Care
Unite Highland Care is a home care agency in Grays, Thurrock (RM20 3JT).
About Unite Highland Care
We at Unite Highland Care are proud to provide compassionate home care across Grays and the wider Thurrock area, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency serving the RM postcode area, we bring professional, person centred support directly to your doorstep. Rather than asking our clients to adapt to an unfamiliar environment, we come to you. This means care is delivered within the familiar surroundings of your own living room, kitchen and garden, where memories are held and routines feel natural. Operating throughout Grays and neighbouring communities in the East of England, our team is well placed to respond to the needs of families across Thurrock, whether that be in a quiet residential street, a town centre flat, or a rural home on the outskirts. Our care is genuinely broad in scope, reflecting the diverse needs of the community we serve. We support older people who wish to remain independent at home, offering assistance with daily living whilst preserving dignity and choice. For those living with dementia, we provide patient, consistent support that helps reduce confusion and promotes wellbeing through familiar routines and gentle encouragement. We also work alongside adults with learning disabilities and autism, tailoring our approach to each individual's communication style, sensory preferences and personal goals. Families supporting a loved one with mental health needs will find in us a thoughtful partner, committed to promoting stability, confidence and social connection. We assist adults living with physical disabilities, providing practical help with mobility, personal care and household tasks in ways that empower rather than diminish. For those with visual or hearing impairments, we adapt our communication and environment to ensure every interaction feels respectful and clear. Younger adults navigating complex needs are equally at the heart of what we do, and we work closely with them to build care plans that reflect their aspirations and lifestyle. In practice, this breadth of expertise means families can turn to one trusted provider through changing seasons of life. Whether you need a short visit each morning to help a parent start the day well, more comprehensive support throughout the week, or specialist input during a difficult period, we shape our involvement around what truly matters to the person receiving care. Loved ones can enjoy peace of mind knowing that a familiar, well briefed team is checking in, offering companionship, and reporting back honestly on how things are going. As a newer registration with the Care Quality Commission, Unite Highland Care has not yet received an overall rating following inspection. New providers routinely go through this period before their first full rating is published, and it does not reflect on the quality of care being delivered day to day. We welcome the scrutiny that CQC oversight brings and view it as an important part of building trust with the families who choose us. In the meantime, we are committed to operating to the highest standards of safety, effectiveness, kindness, responsiveness and leadership, and we are happy to discuss our policies, training and approach openly with anyone considering our support. Choosing home care is a significant decision, and we understand that families often begin this journey feeling uncertain or overwhelmed. Perhaps you are noticing that a parent is struggling with tasks that once came easily, or you are planning ahead for a relative leaving hospital, or you are seeking reliable support for an adult child so that they can live more independently. Whatever has brought you here, please know that a warm, unhurried conversation costs nothing and often brings real clarity. We at Unite Highland Care would be delighted to hear from you. Whether you are ready to arrange care or simply want to explore what might be possible, our team is here to listen, answer your questions, and help you plan a way forward that feels right for your family. Reach out whenever you are ready, and let us take the next step together.
Care provided at Unite Highland Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 20 August 2025
Read the full inspection report on the CQC website.
Common questions about Unite Highland Care
Where is Unite Highland Care located?
Unite Highland Care is a home care agency based in Grays, Thurrock (RM20 3JT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Unite Highland Care provide?
Unite Highland Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Unite Highland Care provide dementia care?
Yes. Unite Highland Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Unite Highland Care
Can they support someone living with dementia at home?
Yes. Yes. Unite Highland Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Unite Highland Care Limited covers roughly 10 miles from Grays.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Unite Highland Care Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Unite Highland Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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