Comfort Call
Comfort Call is a home care agency in Ashton-under-lyne, Tameside (OL6 8SS). It holds a CQC rating of Good.
About Comfort Call
We at Comfort Call Tameside are a trusted home care agency supporting people across Ashton-under-Lyne and the wider Tameside borough, delivering compassionate care in the one place that matters most: your own home. Based in the OL postcode area, our team works throughout local neighbourhoods and surrounding communities, bringing personalised support directly to people's doorsteps. Operating from a familiar North West setting, we understand the area, its people, and the importance of helping our clients remain connected to the community, friends, and routines they hold dear. Receiving care at home means staying surrounded by your own belongings, memories, and comforts, whilst still benefiting from professional support tailored to your daily needs. Our team supports a wide range of individuals, including older people, adults living with dementia, those with learning disabilities or autism, individuals with physical disabilities, and people experiencing visual or hearing impairment. We also support younger adults and those recovering from challenges relating to alcohol or drug misuse. In practice, this breadth of experience means our care workers are skilled at adapting their approach, whether that involves gentle dementia friendly communication, patient support with mobility and personal care, or sensitive assistance for someone rebuilding their independence. For families, this translates into peace of mind: knowing your loved one is being supported by people who genuinely understand their condition and respect their individuality. We were rated Good by the Care Quality Commission across every domain assessed, including Safe, Effective, Caring, Responsive, and Well-led. This consistent rating reflects a service that meets the standards families rightly expect, demonstrating that our care is delivered safely, our team is responsive to changing needs, and our leadership supports a culture of kindness and accountability. Choosing home care is a deeply personal decision, and we know how much thought goes into finding the right support for someone you love. If you would like to learn more about how we could help, we warmly invite you to get in touch. Our team is here to listen, answer your questions, and walk alongside you as you consider the next steps for your family.
Care provided at Comfort Call
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 17 October 2018
Read the full inspection report on the CQC website.
Common questions about Comfort Call
Where is Comfort Call located?
Comfort Call is a home care agency based in Ashton-under-lyne, Tameside (OL6 8SS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Comfort Call provide?
Comfort Call is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Comfort Call's CQC rating?
Comfort Call is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 October 2018. You can read the full CQC report from the link on this page.
Does Comfort Call provide dementia care?
Yes. Comfort Call supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Comfort Call
Can they support someone living with dementia at home?
Yes. Yes. Comfort Call Tameside is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Comfort Call Tameside covers roughly 10 miles from Ashton-under-lyne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Comfort Call Tameside has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Comfort Call Tameside. Actual fees depend on the room, the level of care and how it is funded.
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