Head Office
Head Office is a home care agency in Swindon, Swindon (SN5 7XE).
About Head Office
We at Head Office are a home care agency based in Swindon, providing compassionate support that enables people across the SN postcode area to continue living safely and comfortably in the place they know best: their own home. Operating from our base in Swindon, we serve individuals and families throughout the local community and wider Swindon local authority area in the South West. Because our care is delivered in your own home, the environment is one you already love and trust. Our role is to fit seamlessly into that setting, respecting your routines, your belongings, and the rhythms of daily life that make a house feel like home. Whether you live in a family property, a bungalow, sheltered accommodation, or a flat, our team travels to you, bringing warmth, professionalism, and reliability through the door with them. The breadth of support we offer reflects the diverse needs of the people we care for. We specialise in older person care and dementia care, providing gentle, patient assistance for those navigating memory loss and the challenges of ageing. For families, this can mean the reassurance of knowing a loved one is receiving skilled, sensitive help with daily living, whether that is medication prompts, personal care, meal preparation, or simply a friendly companion during the day. We understand that dementia care in particular calls for consistency, calm, and a familiar approach, and we work hard to build trusting relationships that make each visit feel welcome rather than intrusive. We also support younger adults and individuals with learning disabilities and autism, tailoring our approach to promote independence, choice, and confidence. For people living with mental health needs or eating disorders, we offer understanding, non-judgemental support that recognises the courage it takes to accept help. Our care extends to those with physical disabilities and visual or hearing impairments, where practical assistance combined with respectful communication can make a genuine difference to daily wellbeing. In every case, the goal is the same: to help each person live the fullest life they can, on their own terms, within the comfort of their home and community. For families, home care can be a lifeline. It may bridge the gap after a hospital stay, provide regular respite for a family carer, or offer the ongoing, dependable presence that allows a relative to remain independent for longer. We take time to listen, to understand what matters most, and to shape a package of support around the individual rather than asking them to fit around us. Our current CQC status is Not Yet Rated, following our most recent inspection contact in July 2021. We recognise that families rely on independent ratings for reassurance, and we welcome open conversations about how we work, the standards we uphold, and the values that guide our team every day. Transparency, dignity, and kindness sit at the heart of everything we do, and we are always happy to discuss our approach in detail so that you can make an informed decision with confidence. Choosing home care is a significant step, and we know it often comes at an emotional time. If you are exploring options for yourself or a loved one in Swindon or the surrounding area, we would be delighted to hear from you. A friendly conversation costs nothing, and it may be the first reassuring step towards the right support. Please get in touch to learn more about how we can help your family find peace of mind, one visit at a time.
Care provided at Head Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 9 July 2021
Read the full inspection report on the CQC website.
Common questions about Head Office
Where is Head Office located?
Head Office is a home care agency based in Swindon, Swindon (SN5 7XE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Head Office provide?
Head Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Head Office provide dementia care?
Yes. Head Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Head Office
Can they support someone living with dementia at home?
Yes. Yes. Head Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Head Office covers roughly 10 miles from Swindon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Head Office has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Head Office. Actual fees depend on the room, the level of care and how it is funded.
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