Pivot Care Group
Pivot Care Group is a home care agency in Wallington, Sutton (SM6 0BY). It holds a CQC rating of Good.
About Pivot Care Group
We at Pivot Care Group are proud to provide compassionate home care across Wallington and the wider Sutton area, supporting people to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency, we understand that choosing support for a loved one is a deeply personal decision, and we are here to make that journey feel reassuring from the very first conversation. Based in Wallington, within the London Borough of Sutton, our team is well placed to reach individuals and families across the SM postcode area. Because our care is delivered in the community, the environment that matters most is your own: the familiar rooms, treasured belongings, and daily routines that make a house feel like home. Our role is to support that environment, working around your household rhythms and personal preferences so that care feels like a natural extension of everyday life rather than an intrusion into it. The people we support come to us with a wide range of needs, and our specialisms reflect that breadth. We provide older person care and dedicated dementia care, offering patient, person centred support for those living with memory loss and the families walking alongside them. We also support younger adults, individuals with learning disabilities or autism, and people living with physical disabilities or visual and hearing impairments. In addition, we offer sensitive support for those managing eating disorders. In practice, this means care plans are shaped around the individual: their history, their preferences, their goals, and the people who matter to them. Whether that involves help with personal care, medication support, meal preparation, companionship, or assistance getting out into the local community, we aim to deliver it with warmth, dignity, and respect. For families, this breadth of specialism offers real peace of mind. It means that as circumstances change, whether a condition progresses or new needs emerge, care can adapt rather than be uprooted. Continuity of familiar faces matters greatly to the people we support, and we work hard to maintain that consistency wherever possible, building trusting relationships between care workers, residents, and relatives. Our commitment to quality is reflected in our Care Quality Commission rating. Following our most recent inspection in August 2022, Pivot Care Group was rated Good overall, with Good ratings across all five key domains: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assurance offers valuable reassurance that the care being delivered meets the standards expected by the national regulator across every area that matters, from safeguarding and clinical effectiveness through to leadership, kindness, and responsiveness to individual needs. We know that searching for the right care provider can feel overwhelming, particularly when a loved one's wellbeing is at the heart of the decision. If you are exploring home care options in Wallington, Sutton, or the surrounding London area, we would be delighted to hear from you. Please get in touch to arrange a friendly, no obligation conversation, and let us help you take the next step with confidence and reassurance.
Care provided at Pivot Care Group
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 5 August 2022
Read the full inspection report on the CQC website.
Common questions about Pivot Care Group
Where is Pivot Care Group located?
Pivot Care Group is a home care agency based in Wallington, Sutton (SM6 0BY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Pivot Care Group provide?
Pivot Care Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Pivot Care Group's CQC rating?
Pivot Care Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 August 2022. You can read the full CQC report from the link on this page.
Does Pivot Care Group provide dementia care?
Yes. Pivot Care Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Pivot Care Group
Can they support someone living with dementia at home?
Yes. Yes. Pivot Care Group Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Pivot Care Group Limited covers roughly 10 miles from Wallington.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Pivot Care Group Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Pivot Care Group Limited. Actual fees depend on the room, the level of care and how it is funded.
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