Premium Homecare
Premium Homecare is a home care agency in Carshalton, Sutton (SM5 3RG).
About Premium Homecare
We at Premium Homecare are proud to provide compassionate home care across Carshalton and the wider Sutton area, supporting people to live safely, comfortably, and with dignity in the place they know best: their own home. As a home care agency serving the SM postcode area and surrounding London neighbourhoods, we bring our care directly to you. There is no need to leave the familiar surroundings of your home, the garden you have tended, or the community you have grown to love. Whether you live in a family house, a bungalow, or a flat, our team adapts to your environment, working around your routines and respecting your personal space at every visit. Our care is tailored to the individual, and we support a broad range of needs. For older people, we offer everything from gentle companionship and help with daily tasks to more comprehensive personal care. For those living with dementia, our approach is patient, calm, and consistent, focused on preserving familiarity and reducing anxiety for both the person we support and their loved ones. We also care for adults living with learning disabilities and autism, offering support that respects individual communication styles, sensory needs, and personal goals. Our mental health support is delivered with sensitivity and without judgement, helping people maintain stability and independence in their daily lives. We further support adults with physical disabilities, providing practical assistance with mobility, personal care, and household tasks in a way that promotes autonomy rather than dependence. For those with visual or hearing impairments, we adapt our communication and environment awareness to ensure safety and connection at every interaction. We also work with younger adults whose care needs may differ from those of older clients, recognising that meaningful care at any age is about enabling a full and purposeful life. In practice, this means families can feel confident that their loved one is receiving care shaped around them rather than a one size fits all approach. It means carers who take the time to learn preferences, notice small changes, and communicate openly with relatives. It means peace of mind for those who cannot always be there in person but who want to know that their mother, father, partner, or sibling is treated with the warmth and respect they deserve. Premium Homecare is registered with the Care Quality Commission, with our most recent inspection taking place in March 2025. We are currently awaiting our first published CQC rating. Whilst a formal rating is not yet available, our registration reflects our commitment to meeting the standards required of a regulated home care provider, and we welcome the transparency and accountability that regulation brings. Families are encouraged to speak with us directly about our approach, our team, and how we ensure quality in every visit we deliver. Choosing care for someone you love is one of the most important decisions a family can make, and we understand that it often comes at a difficult moment. Our promise is to listen first, to explain clearly, and to build a care plan that reflects who your loved one truly is, not simply what they need. If you would like to learn more about how we can support your family in Carshalton or the wider Sutton borough, please get in touch. We would be honoured to have a conversation with you and to help you take the next step with confidence.
Care provided at Premium Homecare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 March 2025
Read the full inspection report on the CQC website.
Common questions about Premium Homecare
Where is Premium Homecare located?
Premium Homecare is a home care agency based in Carshalton, Sutton (SM5 3RG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Premium Homecare provide?
Premium Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Premium Homecare provide dementia care?
Yes. Premium Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Premium Homecare
Can they support someone living with dementia at home?
Yes. Yes. Premium Homecare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Premium Homecare Ltd covers roughly 10 miles from Carshalton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Premium Homecare Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Premium Homecare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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