Agincare Live-in Care (South East)
Agincare Live-in Care (South East) is a home care agency in Woking, Surrey (GU21 5SB). It holds a CQC rating of Good.
About Agincare Live-in Care (South East)
At Agincare Live-in Care in Woking, Surrey, we provide live-in care and home care support that allows people to remain in the comfort of their own homes while receiving the help they need. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We know that inviting someone into your home is a big decision, and we do not take that trust lightly. Our care workers get to know each person as an individual, understanding their routines, preferences, and what matters most to them day to day. That personal understanding shapes the way we provide support, and it means the people we care for can carry on living life on their own terms. Our most recent inspection by the Care Quality Commission rated us as Good overall, which reflects the genuine effort our team puts into making sure care is safe, responsive, and respectful. We are proud of that rating, but we also know there is always more we can do to improve and to listen to feedback from the people we support and their families. If you are considering live-in care for yourself or someone you love, we are happy to have an honest conversation about whether we are the right fit. We can explain how the process works, answer questions about the type of support available, and help you think through what arrangement might work best given your circumstances. There is no pressure and no obligation, just a straightforward chat. We are based in Woking and support people across the surrounding area in Surrey. If you would like to get in touch, please do not hesitate to reach out to our team.
Care provided at Agincare Live-in Care (South East)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 28 September 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Agincare Live-in Care (South East). Report published 28 September 2019.
- 22 August 2019
- First assessment of the service
Safe
Inspectors found that staff knew how to keep people safe and protect them from avoidable harm. People received their medicines regularly, and systems were in place to manage medicines safely. Incidents and accidents were investigated, and actions were taken to stop them happening again.
Effective
Inspectors found that staff were well trained and knew about people's care and support needs. People's needs were assessed, and care was planned and delivered to meet the law and good practice guidance. People were encouraged to keep a good diet and to see health services when they needed to.
Caring
Inspectors found that people's dignity, confidentiality and privacy were respected. Their independence was promoted. People's right to make their own decisions was respected.
Responsive
Inspectors found that people were supported to avoid social isolation.
What people told the inspectors
People and their relatives were positive about the service and the care provided. People told inspectors that when they needed help, staff responded promptly.
Since the last inspection
This is the earliest rated inspection report we hold for this service, so there is no earlier rating to compare with.
- 28 September 2019: Routine inspection, rated Good. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Agincare Live-in Care (South East) compares in Woking
Measured against the 29 home care agencies registered in Woking.
- CQC rating
- Good. 16 of the 29 agencies (55%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 28 September 2019. 12 of the 29 agencies have published a newer inspection report since.
- Registered
- August 2018. 18 of the 29 agencies registered more recently.
- Provider
- One service. Agincare Live-in Care (South East) Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Woking.
The local picture: Woking
What the numbers say about home care in Woking, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 9,600. Rising to 11,000 by 2035, up 14%
- People aged 85 and over: 2,900. Rising to 4,000 by 2035, up 40%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 21%
- Dementia diagnosis rate: 77%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 3 opened, 1 closed. 28 registered today.
- Choice of agencies: 195 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Agincare Live-in Care (South East)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 3 August 2018, so 8 years.
- Run by
- Agincare Live-in Care (South East) Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Agincare Live-in Care (South East)
Where is Agincare Live-in Care (South East) located?
Agincare Live-in Care (South East) is a home care agency based in Woking, Surrey (GU21 5SB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Agincare Live-in Care (South East) provide?
Agincare Live-in Care (South East) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Agincare Live-in Care (South East)'s CQC rating?
Agincare Live-in Care (South East) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 September 2019. You can read the full CQC report from the link on this page.
Does Agincare Live-in Care (South East) provide dementia care?
Yes. Agincare Live-in Care (South East) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Agincare Live-in Care (South East)
Can they support someone living with dementia at home?
Yes. Yes. Agincare Live-in Care (South East) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Agincare Live-in Care (South East) covers roughly 10 miles from Woking.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Agincare Live-in Care (South East) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Agincare Live-in Care (South East). Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Woking
Browse all home care in Woking.