Austin Place
Austin Place is a home care agency in Weybridge, Surrey (KT13 9JA). It holds a CQC rating of Good.
About Austin Place
Austin Place provides care at home in Weybridge and the surrounding parts of Surrey. We support older adults and younger adults, people living with dementia, and those with a physical disability or a visual or hearing impairment. The everyday work is personal care, support with medication, meals, keeping a household running, getting out and about, and company. Some people want us in and out efficiently so they can get on with the day. Others want the visit to be a proper part of it. We ask rather than assume, and we take the answer seriously. For somebody with a sensory impairment the practical detail makes the difference: good lighting, clear contrast, sitting where your face can be seen when you speak, and taking the time to be properly understood instead of pressing on. Those small adjustments decide whether a person stays involved in their own care or gradually stops trying. For people living with dementia, a familiar face and a routine that keeps its shape do more than anything else we could offer, so we keep the same care workers going to the same households wherever we possibly can. Our most recent overall rating from the Care Quality Commission is Good. If you are looking into care at home in this area, whether for yourself or a relative, get in touch and we will talk it through honestly, including telling you if we are not the right fit.
Care provided at Austin Place
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 May 2026
Read the full inspection report on the CQC website.
How Austin Place compares in Elmbridge
Measured against the 25 home care agencies registered in Elmbridge.
- CQC rating
- Good. 19 of the 25 agencies (76%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 11 May 2026. 4 of the 25 agencies have published a newer inspection report since.
- Registered
- January 2016. 18 of the 25 agencies registered more recently.
- Provider
- 131 services. Anchor Hanover Group runs 131 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Elmbridge.
The local picture: Elmbridge
What the numbers say about home care in Elmbridge, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,400. Rising to 16,800 by 2035, up 16%
- People aged 85 and over: 4,500. Rising to 6,500 by 2035, up 44%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 25%
- Dementia diagnosis rate: 68%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 24 registered today.
- Choice of agencies: 429 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Austin Place
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 13 January 2016, so 10 years.
- Run by
- Anchor Hanover Group, which runs 131 adult social care services in England. 110 of the 129 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Austin Place
Where is Austin Place located?
Austin Place is a home care agency based in Weybridge, Surrey (KT13 9JA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Austin Place provide?
Austin Place is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Austin Place's CQC rating?
Austin Place is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 May 2026. You can read the full CQC report from the link on this page.
Does Austin Place provide dementia care?
Yes. Austin Place supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Austin Place
Can they support someone living with dementia at home?
Yes. Yes. Austin Place is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Austin Place covers roughly 10 miles from Weybridge.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Austin Place has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Austin Place. Actual fees depend on the room, the level of care and how it is funded.
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